Pharmacy Technician Lead (2:00PM - 10:30PM ET)

RXinsider LTD.; Cleveland (OH); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Medical/dental/vision

401(k)

Paid Time Off

Short-term disability

Life insurance

Job summary

AnewHealth, a leading pharmacy care management company, seeks a Lead Pharmacy Technician in Cleveland, OH. You will partner with Pharmacy Managers to lead the team, drive efficiency, and model excellence.

Responsibilities include scheduling, training, prioritizing STAT orders, quality checklists, end-of-day reporting, and close collaboration with internal partners to resolve patient issues. The role requires strong communication and leadership.

Qualifications

• 6 months tenure with ExactCare Pharmacy in current role.
• Previous management/leadership experience preferred.
• Ability to work 2pm–10:30pm Monday through Friday.

Responsibilities

• Schedule technicians
• Train new hires
• Prioritize STAT orders through process
• Quality checklists
• Standard work checklists
• End of day reporting
• Interpreting and Monitoring Salesforce and DOMO reports and following up
• Prepare, monitor and follow up with technician schedules
• Collaborates with internal partners to resolve patient issues

Skills

Leadership

Scheduling

Training

Quality standards

Communication

Problem solving

Written/verbal skills

Tools

Salesforce

DOMO

Job description

AnewHealth is one of the nation’s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs—wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.

Job Details

The Lead Pharmacy Technician positions were created to provide growth opportunities for current ExactCare Pharmacy Technicians that have displayed dedication to enhancing their skill set. These individuals will serve as the subject matter expert of their designated pharmacy team. They will work alongside the Pharmacy Managers to drive and support department efficiencies. In this role, the expectation is to act as a leader. This includes, but is not limited to, living by example and supporting company and department goals. As well, the Lead Pharmacy Technician will demonstrate their ability drive results and achieve a consistent standard of work from the pharmacy team.

Responsibilities

Subject matter expert within Fulfillment, displaying the capability to do the following:

• Scheduling of technicians
• Training of new hires
• Prioritizing STAT orders through process
• Quality checklists
• Standard work checklists
• End of day reporting
• Interpreting and Monitoring of Salesforce and DOMO reports and following up (Missing Orders Report, Special Delivery Report, Production Flow)
• Ability to prepare, monitor and follow up with technician schedules
• Demonstrates superior written and verbal skills to collaborate with internal partners and resolve patient issues

Qualifications

• No active performance management or corrective action
• 6 months tenure with ExactCare Pharmacy with 6 months spent in current role
• Previous management/leadership experience preferred; ability to provide feedback, hold teams accountable to standards
• Ability to work 2pm to 10:30pm Monday through Friday

AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.

AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.