At Houston Methodist, the Pharmacy Technician position is responsible for completing a variety of routine pharmacy services related to medication acquisition, including triaging phone calls, repackaging medications, dispensing medications, labeling medications, charging/crediting medications, compounding medications, and inventorying medications. This position ensures optimal patient safety and customer service.
FLSA STATUS
Non‑exempt.
Education
- High School diploma or equivalent education (examples include GED, verification of homeschool equivalency, partial or full completion of post‑secondary education, etc.).
- Two years of college preferred.
Experience
- Zero experience; one year of Pharmacy Technician experience applicable to the specific work setting (e.g., hospital, specialty pharmacy) highly preferred.
Licenses and Certifications
- Texas Pharmacy Technician Registration or Texas Registered Pharmacist Intern required.
- IV Certification – Intravenous certification (various issuers) required.
Skills and Abilities
- Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations.
- Proficient speaking, reading, and writing in English necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security.
- Effective communication with patients, physicians, family members, and co‑workers in a customer‑service focus with positive language principles.
- Accurate calculations for usual dosage determinations.
- Proficient computer knowledge; operates multiple computer systems including hospital/pharmacy software, drug preparation pumps/devices, packaging and labeling machines, automated drug dispensing equipment, prescription balances, and portable data processing units.
- Strong interpersonal and team‑player skills with all levels of the healthcare team and delivers excellent customer service to patients, visitors, physicians, and co‑workers.
Essential Functions
People Essential Functions
- Promotes a positive work environment and contributes to a dynamic, team‑focused work unit that actively assists one another to achieve optimal department results. Collaborates with other health‑care professionals as needed for problem resolution and/or achievement of identified patient‑specific goals.
Service Essential Functions
- Assists with optimizing the safety and efficiency of pharmacy operations and supports the workflow needs of the pharmacy department.
- Contributes to department efforts to resolve drug‑related problems and maximize patient care.
Quality/Safety Essential Functions
- Performs efficient and safe medication distribution functions such as telephone triage, repackaging of medications, labeling medications, charging/crediting of medications, compounding medications, and inventory of medications.
- Provides support to the workflow and reports any problems to the appropriate parties. Accurately documents and completes paperwork for the assigned role/function.
- Reports near misses and inputs errors promptly to improve processes and identify trends. Contributes to identification of corrective actions and improvement activities, and to meeting department and hospital targets for quality and safety.
Finance Essential Functions
- Uses resources efficiently; does not waste supplies. Recommends solutions in achieving departmental objectives.
- Self‑motivated to independently manage time effectively and prioritize daily tasks.
Growth/Innovation Essential Functions
- Participates in department projects and seeks opportunities to expand learning beyond baseline competencies with a focus on continual development as a Pharmacy Technician.
Supplemental Requirements
- Work Attire: Society requires scrubs; no uniform or business professional attire.
- On‑Call: No.
- Travel: May require travel within the Houston Metropolitan area – No. May require travel outside Houston Metropolitan area – No.