Pharmacy Technician III - Medication History

Beth Israel Lahey Health; Burlington (MA); On-site; USD 38,000 - 51,000; Full time

Job summary

Beth Israel Lahey Health seeks a Medication History Pharmacy Technician to interview patients and caregivers to obtain complete home medication lists, confirm with secondary sources, and document findings in the medical record for the care team.

Under supervision of the medication history pharmacist, the technician will support multiple pharmacy areas, assist with training, maintain inventory, and participate in quality improvements while ensuring timely, safe medication distribution.

Qualifications

• High School diploma or equivalent.
• Registered Technician or Pharmacy Intern with MA Board of Pharmacy and PTCB certified, or a Pharmacy student in good standing with Mass. internship license.
• One year of Pharmacy experience including sterile compounding or retail experience.

Responsibilities

• Interview patients, families, or caregivers to obtain complete medication lists.
• Document findings in the medical record and communicate with the medical team and pharmacy staff.
• Assist in multiple areas within the Pharmacy (Central, OR, Sterile, Hazardous compounding, etc.).
• Support quality assurance and process improvement initiatives in the department.
• Maintain appropriate inventory and respond to calls with professional customer service.

Skills

Pharmacy experience

Sterile compounding

Regulatory knowledge

EMR systems

Education

High School diploma or equivalent

Massachusetts internship license / board registration

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

The medication history pharmacy technician, under the supervision of the medication history pharmacist, will systematically interview the patient, family, and/or caregiver to obtain a complete list of home medications. This medication list will then be confirmed with a second source that may include a pharmacy, mail order, or nursing facility documentation. Following completion, the pharmacy technician will document findings in the medical record and communicate pertinent medication information with the medical team, nursing staff and pharmacy staff.

Job Description

Essential Duties & Responsibilities

• Must have one of the following: Works in three different areas within the Pharmacy in addition to primary work area:
• Central
• Operating Room
• Sterile compounding (IV Room)
• Hazardous medication compounding (Infusion Center)
• Research
• Receiving
• Outpatient Pharmacy
• Quality Assurance
• Informatics

Excellence And Specialization In One Area As Demonstrated By

• Serving as primary trainer for that area including management of training materials
• Taking additional responsibility for at least one process (e.g. gloved fingertip and media fill sampling, compounding and repackaging, TraySafe workflows, satellite inventory control, DSCSA compliance, etc.)
• Suggests workflow efficiencies and collaborates with the Lead Technicians and management to help implement new practices
• In conjunction with other Pharmacy Technicians, ensures that all medication distribution functions are completed in a safe and timely manner. Informs Pharmacist and/or the Supervisor of any workflow issues.
• Repackages and compounds medications as needed, in accordance with departmental procedures.
• Maintains appropriate inventory levels in specific area of practice by rotating stock, checking for expired medications, informing the Pharmacy Buyer when inventory levels are low, and checking in wholesaler order.
• Answers telephone calls, triaging requests and taking steps to resolve questions received or concerns and problems.
• Actively participates in continuous performance improvement activities of the department, including providing suggestions on how to improve day-to-day operations.
• Helps the Pharmacists ensure that the Pharmacy has the right amount of stock to meet patient needs.
• Incorporates Lahey Clinic Guiding Principles, Mission Statement and Goals into daily activities.
• Complies with all Lahey Clinic Policies.
• Complies with behavioral expectations of the department and LC.
• Maintains courteous and effective interactions with colleagues and patients.
• Demonstrates an understanding of the job description, performance expectations, and competency assessment.
• Demonstrates a commitment toward meeting and exceeding the needs of our patients and customers. Consistently adheres to Customer Service standards.
• Participates in departmental and/or interdepartmental quality improvement activities.
• Participates in and successfully completes Mandatory Education.
• Performs all other duties as needed or directed to meet the needs of the department.

Minimum Qualifications

• Education: High School diploma or equivalent
• Licensure, Certification, Registration: Must be a Registered Technician or Pharmacy Intern with the Massachusetts Board of Pharmacy and PTCB certified or a Pharmacy student in good standing with Mass. internship license.
• Skills, Knowledge & Abilities: Knowledge of standard pharmaceutical/medical terms, abbreviations and symbols commonly used in the prescribing and dispensing of medications. Knowledge of policies and regulations pertaining to handling and distribution of controlled substances and hazardous materials preferred. Experience with electronic medical records preferred.
• Experience: At least one year of Pharmacy experience including sterile compounding and/or retail experience.

Pay Range

• $27.56 - $37.10

The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.

As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled