Pharmacy Technician III-Diversion Prevention

Duke University; Durham (NC); On-site; USD 38,000 - 54,000; Full time

Job summary

Duke University Hospital in Durham, North Carolina, is seeking a Pharmacy Technician III to support medication safety and advanced technician duties under supervision. The role emphasizes coordinating staff, resolving variances, and upholding department procedures to ensure accurate dispensing and documentation.

Qualified candidates will have a pharmacy technician credential, NC registration, and at least two years of experience.

Qualifications

• High school diploma or equivalent and completion of an accredited pharmacy technician-training program.
• Acceptance into pharmacy school considered an alternative path.
• Two years of pharmacy technician experience required; college coursework in related areas is preferred.

Responsibilities

• Perform duties under supervision to support safe medication use.
• Coordinate technician staff and advanced duties (e.g., automated dispensing, QA, procurement).
• Investigate variances in ControlCheck and educate staff on proper resolution.

Skills

Pharmacy knowledge

Customer service

Critical thinking

Communication skills

Computer skills

Education

High school diploma or equivalent

Pharmacy technician training program

PTCB/ExCPT certification (preferred)

Tools

Excel

Word

PowerPoint

Job description

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States. The largest of the four Duke Healthhospitals with 1062 patient beds, it features comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

$5,000 Commitment Bonus for Newly Hired Team Members

Pharmacy Technician III - Controlled Substance Diversion Prevention Technician Specialist

Working Hours:

• Monday - Friday
• Day shift
• No weekends/no holidays

General Description of the Job Class

This individual performs, under supervision, a variety of duties in accordance to department procedures according to the Pharmacy's role in ensuring safe medication use.

Individuals eligible for pharmacy technician III are competent in all tasks associated with pharmacy technician level I and pharmacy technician level II. Pharmacy technician III staff must achieve and maintain certification by the Pharmacy Technician Certification Board.

The pharmacy technician III coordinates technician staff and activities and/or is responsible for specific advanced duties (e.g., Automated Dispensing Cabinet, Sterile Preparation QA Specialist, Medication Inspection Specialist and Procurement Specialist).

As a Controlled Substance Diversion Prevention Technician Specialist, this pharmacy technician will primarily be focusing on resolution of ControlCheck variances. These job duties include but are not limited to: regular assessment of open variance reports in ControlCheck, researching orders in MaestroCare to assess the root cause of variances, and education of staff on correct resolution/documentation practices.

Duties and Responsibilities of this Level

Specialist:

• Effectively follows policy and procedures with an in-depth understanding of the designated area
• Review and update policy and procedure documents related to technician job functions

Assure consistent, compliant and safe technician work practices to established unit, department, state or federal rules and regulations; assure quality control in the provision of services.

• Manage designated responsibilities while being able to shift to help team members
• Monitors designated activity, proactively identifies and resolves potential problems, develops and implements solutions to identified problems
• Complete and accurate documentation supporting designated activities or procedures is maintained as needed
• Create reports for internal purposes to assist in the ongoing monitoring of designated area
• Serve as a primary training resource for developing competency in specialty areas
• Perform other related duties incidental to work described herein

Required Qualifications at this Level

Education

• High school diploma or equivalent and completion of an accredited pharmacy technician-training program.

or

• Acceptance into pharmacy school.

or

• High school diploma or equivalent and one year of pharmacy or health care related experience.
• College course work in business/management, position specific advanced coursework, and/or an equivalent combination is preferred.

Experience

• Minimum of two years of pharmacy technician experience is required.

Degrees, Licensure, and/or Certification:

• North Carolina Board of Pharmacy registration is required.
• Pharmacy Technician certification is required from the Pharmacy Technician Certification Board (PTCB) or The Exam for the Certification of Pharmacy Technicians (ExCPT).

Knowledge, Skills, and Abilities:

• Considerable knowledge of drug names, medical terminology and pharmaceutical calculations.
• Proficient computer skills including Excel, Word and PowerPoint
• Strong written and verbal communication skills.
• Requires critical thinking skills with ability to implement solutions.
• Excellent customer service skills including prioritizing the needs of patients and multidisciplinary team members while displaying empathy in all interactions to ensure complete satisfaction.
• Strong organizational skills including staying focused on assigned task and using time and resources effectively and efficiently to achieve job expectations.
• Typical physical demands include ability to perform the job while standing, reaching, stretching, stooping, and sitting for prolonged times; manual dexterity sufficient to perform computer, dispensing functions of the job; ability to lift up to 20 lbs., while walking, stooping, bending and reaching.

Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas-an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions:

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.