Pharmacy Technician II, Front End Mail Operations - Non-Clinical Diverts

CVS Health; Harrisburg (Dauphin County); Remote; USD 23,419 - 43,118; Full time

Benefits offered by this job

Comprehensive benefits package

401(k) plan with company matching

Employee stock purchase plan

Tuition assistance

Job summary

A leading health solutions company is seeking a Pharmacy Technician II for non-clinical mail operations. In this work-from-home role, you will ensure patients receive their proper prescriptions. Candidates must have relevant licensing and experience. The position includes a comprehensive benefits package including medical, dental, and 401(k). Shift hours are Monday to Friday with possible Saturdays.

Qualifications

• Candidates must hold a Pharmacy Technician license compliant with state law.
• Minimum of 6 months related pharmacy technician experience.
• A secure workspace with internet capable of supporting virtual work.

Responsibilities

• Screen orders and ensure correct prescriptions are provided.
• Direct questionable prescriptions to the prescriber.
• Work from home with virtual training.

Skills

Excellent written and oral communication skills

Attention to detail

Data entry experience

Ability to read prescription terminology

Knowledge of Microsoft applications

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Microsoft PowerPoint

Job description

Pharmacy Technician II – Front End Mail Operations (Non‑Clinical Diverts)

Join to apply for the Pharmacy Technician II – Front End Mail Operations (Non‑Clinical Diverts) role at CVS Health.

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

This is an exciting opportunity for Pharmacy Technicians to excel in a complex, team‑oriented environment while developing and strengthening technical skills and pharmacology knowledge, working from home. The Non‑Clinical Divert technician is responsible for screening orders, specializing in research, review and entry of prescription overrides. Basic knowledge of a pharmacy workflow, efficient computer and keyboard skills, strong problem‑solving skills and the ability to think globally are key to success. You will ensure patients receive their correct prescriptions in a timely manner and direct questionable prescriptions to the prescriber for clarification. You may be asked to perform other pharmacy functions as required. Production and quality standards are defined by the management team.

As part of the team, you will play a uniquely rewarding role in a closed‑door practice setting. The position is work‑from‑home with virtual training. Hours vary per state operating hours; shifts are Monday to Friday with rotating Saturdays (subject to change). Overtime/extended work weeks may be required when needed. We offer a comprehensive benefits package including medical, dental, vision, 401(k) and a wide‑ranging list of supplemental benefits and discount programs, as well as vacation, sick time, paid holidays, tuition reimbursement, an employee discounted stock purchase program and more.

Required Qualifications

• Candidates must reside in Florida, Illinois, Pennsylvania or Texas.
• Pharmacy Technician license in compliance with applicable state law where applicant resides:
• Pennsylvania requires an active national Pharmacy Technician certification.
• Texas requires an active state technician license.
• Florida requires an active state technician license.
• Illinois requires active state technician license and national certification (must be marked certified on state Illinois license).
• Minimum of 6 months related pharmacy technician experience.
• Excellent written and oral communication and interpersonal skills.
• A secure, noise‑free room with a closable door and ergonomic‑friendly work area (desk, chair).
• Own internet provider that can support the virtual working environment.
• Direct/hardwired internet connection to a modem/router within 10 feet of your computer and a minimum speed of 25 Mbps download and 3 Mbps upload. Wi‑Fi and satellite are not permitted.
• Data entry experience.
• Knowledge of Microsoft applications (Outlook, Word, Excel, Teams, PowerPoint).
• Strong attention to detail while multitasking through various programs.
• Adept at reading and interpreting prescription terminology and medications.

Preferred Qualifications

• Pennsylvania requires active pursuit of the state technician license.
• Previous mail order or retail pharmacy experience.
• Rapid keyboarding skills while maintaining 100 % accuracy.
• Ability to read, analyze and interpret standard operating procedures.
• Able to understand and interpret Latin symbols commonly used on prescription medications and write routing correspondence.
• Recognizing, identifying and having general knowledge of commonly used generic drugs.
• Able to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. This includes the ability to calculate dosages and day‑supply prescriptions.
• Ability to work using computer screens for extended periods of time.
• Proficient in troubleshooting computer issues.

Education

High school diploma or equivalent.

Anticipated Weekly Hours

40 hours.

Time Type

Full time.

Pay Range

The Typical Pay Range For This Role Is

$17.00 – $31.30 per hour.

This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range listed above.

Great Benefits For Great People

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit CVS Health Benefits.

We anticipate the application window for this opening will close on: 11/12/2025.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Additional Information

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