Description
CHARACTERISTICS OF THE WORK
- Under direct supervision, performs technical tasks required to receive, process, price and fill prescriptions for the patients of Family Health Centers (FHC).
- Responsible for the front line access to the pharmacy.
- Responsible for providing accurate pharmacy data to the pharmacists, billing department, and patients.
- Assists in billing all outside agencies, third party insurers, and state programs.
Examples of Duties
- Receives patients to the pharmacy and directs them to the appropriate area.
- Receives prescriptions from patients and providers.
- Obtains patient history information upon receipt of prescription.
- Assists pharmacist(s) in filling prescriptions by counting tablets, pouring liquids and preparing medications for dispensing.
- Enters prescription information into and interprets data from the Electronic Health Record (EHR).
- Communicates with patients, providers, other health care personnel and authorized outside agencies regarding prescription information.
- Provides accurate times to patients for when their prescriptions will be ready.
- Enters medication orders into pharmacy software.
- Maintains pharmacy records, reference texts, and other files as required by pharmacy and applicable state and federal regulations.
- Assists in completion of all billing activities.
- Processes prescription claims through insurance companies.
- Communicates with insurance companies as needed to resolve issues.
- Receives and processes cash, check, and credit card payments.
- Identifies patients with Limited English Proficiency (LEP) and/or other communication barriers and uses appropriate interpretive service.
- Assists in procurement, receipt and proper storage of drugs and general supplies.
- Answers telephones, directs calls to appropriate personnel, and distributes information to the appropriate party.
- Maintains appropriate stock levels within work area.
- Checks expiration dates on pharmacy inventory and promptly notifies pharmacist of any outdated drugs and/or supplies.
- Serves as cashier and prepares money deposits and end-of-day cashier reports.
- Completes daily "return to stock" reports.
- Participates in quality improvement/quality control activities.
- Assists in the training and orientation of new employees and pharmacy students.
- Refers problems or situations requiring professional judgment to a pharmacist.
- Demonstrates flexibility in staffing assignments in order to provide optimal patient care.
- Adheres to standard precautions.
- Performs related work as required.
Minimum Requirements
- High school diploma or its equivalent.
- Six months of experience as a Pharmacy Technician OR One year of experience in a healthcare setting working with prescription drugs and other medications.
- Must obtain a Pharmacy Technician certification through the Pharmacy Technician Certification Board (PTCB) prior to the end of the probationary period and maintain certification throughout employment at FHC.
- An equivalent combination of training and experience may be substituted, as determined applicable by Civil Service.
Physical Requirements And Working Conditions
- Spends lengthy periods of time sitting, standing, walking, stooping, bending and reaching.
- Identifies medical record documentation, requests and/or releases.
- Responds to patient and Family Health Centers' needs via the telephone, internet, fax, computer software and in person.
- Lifts and moves up to 30 lbs.
Special Requirements
Must be available to work a varied schedule and/or work overtime as necessary (including evenings and/or Saturdays).
An Equal Opportunity Employer
PHARMACY LOCATIONS
FHC - Portland
2215 Portland Avenue
Louisville KY 40212
Pharmacy Hours: Monday - Friday: 8:00am - 5:30pm
Saturday: 9:00am - 1:00pm
Sunday: Closed
FHC - East Broadway
834 East Broadway
Louisville KY 40204
Pharmacy Hours: Monday - Friday: 9:00am - 5:30pm
Saturday: 9:00am - 1:00pm
Sunday: Closed
FHC - Iroquois
4112 Taylor Blvd
Louisville KY 40215
Pharmacy Hours: Monday - Friday: 9:00am - 5:30pm
Saturday & Sunday: Closed
CLINIC LOCATIONS AND HOURS
www.fhclouisville.org
FHC - Portland
2215 Portland Avenue
Louisville KY 40212
(502) 774-8631
Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 4:30pm
Saturday: 8:00am - noon
Sunday: Closed
FHC - East Broadway
834 East Broadway
Louisville KY 40204
Monday - Thursday: 8:00am - 9:00pm
Friday: 8:00am - 4:30pm
Saturday: 8:00 - 12:00pm
Sunday: Closed
FHC - Phoenix (Healthcare for the Homeless)
712 E Muhammad Ali Blvd
Louisville KY 40202
Monday - Friday: 7:30am - 4:00pm
Saturday - Sunday: Closed
FHC - Iroquois
4100 Taylor Blvd
Louisville KY 40215
Monday: 8:00am - 4:30pm
Tuesday: 8:00am - 8:30pm
Wednesday - Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
FHC - Fairdale
1000 Neighborhood Place
Fairdale KY 40118
Monday - Friday: 8:00am - 4:30pm
Thursdays: 8:00am - 8:30pm
Saturday - Sunday: Closed
FHC - Southwest
9702 Stonestreet Road, Suite 220
Louisville KY 40272
Monday - Wednesday: 8:00am - 4:30pm
Thursday: 8:00am - 8:00pm
Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
FHC - Americana
4805 Southside Drive
Louisville KY 40214
Monday - Friday: 8:00am - 4:30pm
Saturday - Sunday: Closed
Benefits
- Medical
- Dental
- Vision
- Group Term Life
- Supplemental Life
- Accidental Death & Dismemberment
- Sick Leave
- Vacation
- Holiday Pay
- Bereavement Leave
- Kentucky Retirement Systems
- 457 Deferred Comp
- Tuition Assistance
Please note that Training & Experience scores are based on the relevant (as determined by the hiring agency and Civil Service) training and experience, as listed on your application and/or resume, as submitted here. Any information that is unclear or that is not listed on your application and/or resume will not be considered in the calculation of the Training & Experience score. This also means that you should list your employment dates, including the month and year (i.e., 02/2010 to 08/2015) of employment, as well as the number of hours worked per week.
This job pays $18.49 to $24.38 per hour (based on your experience and qualifications).