Pharmacy Technician I-Bilingual

Elevance Health; Town of Florida (NY); Hybride; USD 36 000 - 48 000; Plein temps

Résumé du poste

A healthcare solutions provider is seeking a bilingual Pharmacy Technician I to work in a hybrid role, verifying member information and educating clients on pharmacy-related matters. This position requires a high school diploma, state certification, and at least 1 year of pharmacy experience. Ideal candidates will possess strong communication skills and the ability to solve problems effectively. Flexible work conditions are offered, with a focus on work-life integration. Interested applicants should apply to join a diverse and inclusive work environment.

Qualifications

• Minimum of 1 year of pharmacy experience or equivalent education and experience.
• Must have current state pharmacy technician credentials.
• Bilingual (Spanish) or multilingual required; language test may be given.
• Must pass validated language test.

Responsabilités

• Verify member information and input data for pharmacists.
• Educate members on pharmacy rules related to prescriptions.
• Process prior-authorization requests from physician offices.
• Respond to inquiries regarding formulary and prescription benefits.
• Maintain record keeping of prior authorizations and rebates.
• Generate reports relating to rebates, physician utilization, Beers Criteria, Reliance members, and other ad-hoc reports.
• Maintain record keeping of prior authorizations, rebates, and monthly reports.

Connaissances

Bilingual (Spanish)

Problem-solving skills

Interpersonal communication skills

Analytical skills

Formation

High school diploma or equivalent

Current State Pharmacy Technician Certification

Description du poste

Location: Miami, Florida. This role enables associates to work virtually full‑time, except for required in‑person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work‑life integration, and ensures essential face‑to‑face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

Schedule: The role would be rotating an 8‑hour shift within the operational hours from 8:00 am – 8:00 pm EST Monday‑Friday.

Pharmacy Technician I-Bilingual – Responsibilities:

• Verify member information and input data for the pharmacists.
• Educate members on pharmacy‑based rules related to prescriptions and medication resources or assistance programs.
• Process prior‑authorization requests from physician offices and ensure compliance with Medicare requirements; inform relevant parties of all prior‑authorization determinations.
• Provide resolution to grievances and appeals issues.
• Respond to inquiries from physicians, sales team, and members related to formulary and prescription benefits.
• Generate reports relating to rebates, physician utilization, Beers Criteria, Reliance members, and other ad‑hoc reports.
• Maintain record keeping of prior authorizations, rebates, and monthly reports.

Qualifications and Requirements:

• High school diploma or equivalent and minimum of 1 year of pharmacy experience; or any combination of education and experience that provides an equivalent background.
• Current State Pharmacy Technician Certification or National Certification based on applicable state(s) required.
• Bilingual (Spanish) or multi‑language skills required.
• Must be able to pass a validated language test/assessment.

Preferred Skills, Capabilities and Experiences:

• Experience in a pharmacy retail setting.
• Strong oral, written and interpersonal communication skills, problem‑solving skills, facilitation skills, and analytical skills (particularly for URAC‑accredited areas).

Please be advised that Elevance Health only accepts resumes for compensation from agencies with a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact [e-mail] for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.