Pharmacy Technician: Customer-Centric & PTCB-Ready

Walgreens; West Palm Beach (FL); On-site; USD 23,000 - 29,000; Full time

Job summary

Walgreens in West Palm Beach is seeking a dedicated Pharmacy Technician to assist the pharmacist under supervision and support all Pharmacy Department duties according to company policies. You will use pharmacy systems to process prescriptions, coach technicians if PTCB certified, and help cashiers with transactions.

The role emphasizes delivering a distinctive customer experience, engaging patients, resolving issues, and building strong relationships with the local medical community.

Qualifications

• Earns and maintains PTCB certification through the designated program.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Assist pharmacist under supervision in the practice of pharmacy.
• Use pharmacy systems to obtain patient and drug information and process prescriptions.
• Provide a distinctive and delightful customer experience.
• Engage customers by greeting them and offering assistance with products and services.
• Resolve customer issues to ensure a positive experience.
• Operate as part of the Walgreens team to support store operations.

Skills

PTCB certification

Customer service

English proficiency

Tools

Pharmacy systems

Cash registers

Job description

Walgreens in West Palm Beach is seeking a dedicated Pharmacy Technician to assist the pharmacist under supervision and support all Pharmacy Department duties according to company policies. You will use pharmacy systems to process prescriptions, coach technicians if PTCB certified, and help cashiers with transactions.

The role emphasizes delivering a distinctive customer experience, engaging patients, resolving issues, and building strong relationships with the local medical community.