Pharmacy Technician — Customer Care & Prescriptions

Hannaford; Meredith (NH); On-site; USD 2,204,000 - 2,948,000; Full time

Benefits offered by this job

None

Job summary

Hannaford in Meredith, NH is seeking a Pharmacy Associate to greet customers, assist pharmacists with prescriptions, and maintain daily operations in the store pharmacy. You will help with insurance claims, inventory, and basic data entry while upholding standards for accuracy and confidentiality.

The role emphasizes strong customer service, teamwork with pharmacists, and adherence to company policies in a fast-paced retail environment.

Qualifications

• Successful completion of criminal background check and drug testing as required.
• Excellent communication and customer service skills.
• Strong keyboard skills and a demonstrated ability to learn new software applications.
• Basic mathematic skills.
• Effective time management skills and sense of urgency.
• Ability to multi-task in a stressful environment.
• Effective interpersonal skills and desire to work in a team environment.
• Demonstrated ability and willingness to learn multiple tasks and technical requirements of the job.
• Good problem-solving abilities, ability to focus and attention to detail.
• High levels of integrity, professionalism, and confidentiality.

Responsibilities

• Greet all customers and provide prompt and courteous service and assistance.
• Help pharmacists prepare prescriptions by counting or pouring medications, labeling containers, and pricing prescriptions.
• Ensure customers receive all their prescriptions.
• File written prescriptions forms after prescriptions are dispensed.
• Prepare and complete manual insurance claim forms.
• Maintain organized filing system for invoices, manual insurance claims, daily reports, etc.
• Help customers find over the counter items.
• Maintain a broad understanding of MPP scheduling system.
• Assist in data entry of MPP information.
• Maintain attendance and vacation log information.
• Understand Pharmacy Standard Practice Manual.
• Order, stock, maintain and return pharmacy inventory through proper supplier.
• Assist in processing pharmacy outdates and credits including keeping inventory free from outdated product.
• Assist in preparation of pharmaceutical products for inventory.
• Share in responsibility for department maintenance and cleanliness in accordance with fixed activities.
• Maintain pharmacy department supplies (e.g. bottles, bags, labels, staples, etc.).
• Observe and adhere to all company policies and the Pharmacy Standard Practice Manual.
• Maintain a neat, well-groomed personal appearance at all times and comply with company personal appearance policy.
• Work within our company's management planning guidelines to maintain productivity.
• Support company's safety standards. Communicate any needed equipment repairs or maintenance work needed.
• Treat all co-workers with fairness, dignity and respect.
• Maintain the quality of department's appearance and presentation.
• Perform all other duties as assigned.

Skills

Customer service

Multitasking

Attention to detail

Teamwork

Time management

Adaptability

Problem solving

Tools

Pharmacy software

Pharmacy register

Billing software

Job description

Hannaford in Meredith, NH is seeking a Pharmacy Associate to greet customers, assist pharmacists with prescriptions, and maintain daily operations in the store pharmacy. You will help with insurance claims, inventory, and basic data entry while upholding standards for accuracy and confidentiality.

The role emphasizes strong customer service, teamwork with pharmacists, and adherence to company policies in a fast-paced retail environment.