Pharmacy Technician Coordinator - Specialty Pharmacy

Montgomery College; United States; Hybrid; USD 65,000 - 80,000; Full time

Job summary

Vanderbilt Health is seeking a Pharmacy Technician Coordinator to lead a large inbound technician team and assist the pharmacist in dispensing and distribution of medications. The role requires 4 years of pharmacy experience and pharmacy technician certifications.

The position offers a 50% workflow focus and a hybrid schedule after training. The coordinator will oversee scheduling, training, quality assurance, and program development under pharmacy management, ensuring compliance with policies

Qualifications

• Certifications: Certified Pharmacy Technician - National Healthcareer Association
• Certified Pharmacy Technician - Pharmacy Technician Certification Board
• LIC-Pharmacy Technician - Tennessee
• Graduate of an approved discipline specific program
• 4 years of relevant work experience

Responsibilities

• Assist the pharmacist in preparation, dispensing and distribution of medications
• Apply inventory control processes and manage drug inventory
• Operate computer systems and pharmacy technology to support patient care
• Collaborate with management to implement new programs and protocols
• Review quality assurance data and take corrective action as needed

Skills

Pharmacy Leadership

Mentoring & Coaching

Quality & Compliance

Process Improvement

Education

Graduate of an approved discipline specific program

Tools

Pharmaceutical Computer Literacy

Inventory & Records Management

Job description

Discover Vanderbilt Health: With eight hospitals and over 180 clinics, we are the region’s largest comprehensive academic health system. Vanderbilt Health has a long tradition of providing world‑class care to the people of the Mid‑South, living out our mission of moving medicine forward through preeminent programs in patient care, education and research. Here you’ll find a spirit of collaboration and a supportive community where your expertise is valued, your knowledge expanded and your uniqueness celebrated. We are committed to fostering an environment where talented, compassionate people are united in bringing the most advanced care to our neighbors throughout the region.

Organization: Specialty Pharmacy Tech

Job Summary

Provides expert leadership in assisting the pharmacy manager/supervisor or designee to train and coordinate the efforts of a group of pharmacy technicians into an efficient support team. Assigns and coordinates the work schedule for a large group of technicians. Monitors technician activities to support compliance to hospital and department policies and procedures. Participates in interviews with pharmacy technician candidates and selection. Participates in coordination of orientation and training of new pharmacy technicians as well as the ongoing training for new processes or procedures. Participates in the performance assessment of staff in assigned areas. Under the direction of pharmacy management, coordinates data collection and analysis of quality, efficiency, and service data for a designated pharmacy area or areas and takes corrective action, if applicable.

Position Highlights

The Pharmacy Technician Coordinator will manage 12-15 direct reports on the inbound team.

This is a working coordinator position spending 50% of the time in workflow.

Monday – Friday day shift hours.

Hybrid schedule available after training.

4 years of pharmacy experience is required in order to be considered.

Formal or informal leadership experience is preferred.

Must be a Certified Pharmacy Technician through either PTCB or NHA to be considered.

Key Responsibilities

• Assists the pharmacist in the preparation, dispensing and/or distribution of medications.
• Applies departmental processes regarding inventory control.
• Operates computer systems and utilizes technology.
• Works collaboratively with pharmacy management to effect positive change in the workplace.
• Develops, implements, and maintains new programs and protocols.
• Oversees and reviews quality assurance data and takes corrective action for variances.
• Performs any job duty of a Pharmacy Technician Specialist.

The responsibilities listed are a general overview of the position and additional duties may be assigned.

Technical Capabilities

• Pharmaceutical Computer Literacy (Intermediate): Has demonstrated a high level of proficiency in understanding computers or has successfully completed additional training for applications that are used to support more complex or automated medication use processes. Is capable of using the advanced features of pharmaceutical computer applications to support patient care issues of moderate difficulty.
• Pharmaceutical Drug Preparation, Dispensing & Distribution (Expert): Is a recognized technical expert in assisting the pharmacist in drug preparation, dispensing and distribution. Expected to have the process knowledge of systems to facilitate drug preparation dispensing and distribution. This includes being proficient in the general principles and techniques of asepsis utilized to compound sterile preparations (CSPs) to minimize the risk of contamination where applicable.
• Pharmaceutical Quality Assurance & Compliance (Advanced): Possesses specialized knowledge of the appropriate rules and regulations and applies them in difficult, stressful and complex situations. Demonstrates expertise and advanced knowledge of process improvement, and quality assurance techniques. Understands the principles upon which the rules and regulations are based. Demonstrates a commitment to continuous quality improvement and maintains compliance with a federal, state and local regulations as well as VUMC policies and procedures. Able to explain rules and regulations that are ambiguous or unclear.
• Drug Inventory & Records Management (Advanced): Demonstrates expertise working with drug inventory and records management. Demonstrates ability to maintain and project appropriate inventory levels of medications. Able to collect, organize and/or maintain appropriate pharmacy and patient related information. Successfully uses advanced Inventory Management tools and products to manage inventory. Takes a lead role in the design and implementation of infrastructure that improves efficiency and effectiveness.
• Program Management (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate the ability to administer a program or product. Works under the direction of others.
• Mentoring & Coaching (Intermediate): Demonstrates good training and mentoring practices on a regular basis. Acts as a mentor to a person in need of support and direction. Makes a concerted effort to seek problem definition so it is clearly understood, clarifying and refining goals, as needed. Knows how to make personal gains apparent, supporting pride in accomplishment. Cites specific examples of conduct and responds to lack of progress in constructive ways. Encourages two way dialogue, soliciting opinions of people being trained and mentored. Explores alternative solutions and approaches which make a person or team more likely to accomplish their goals.

Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings. These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid‑South. Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.

Core Accountabilities

• Organizational Impact: Plans and sets day‑to‑day objectives for the team that have a direct effect on the results of the department or area that the job is in.
• Problem Solving/ Complexity of work: Resolves technical and operational problems within provided guideline.
• Breadth of Knowledge: Applies advanced subject matter knowledge within a specific technical area and basic management knowledge to support the team.
• Team Interaction: Leads/supervises a unit within a department or a small department. Typically without budget or hire/fire authority. Role is typically a 'working' supervisor.

Core Capabilities

• Supporting Colleagues: Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas.
• Supports and Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships.
• Communicates Effectively: Recognizes group interactions and modifies one's own communication style to suit different situations and audiences. Delivering Excellent Services: Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees' effectiveness. Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure.
• Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fosters Innovation: Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short‑term challenges. Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.

Position Qualifications

Responsibilities

• Certifications: Certified Pharmacy Technician - National Healthcareer Association - National HealthCareer Association
• Certified Pharmacy Technician - Pharmacy Technician Certification Board - Pharmacy Technician Certification Board
• LIC-Pharmacy Technician - Tennessee

Work Experience: Relevant Work Experience Experience Level : 4 years

Education: Graduate of an approved discipline specific program

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well‑being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled. PEOPLE ARE AT THE HEART OF ALL WE DO. Great health care takes great people. We’re looking for like-minded individuals driven to make a difference. We invite you to explore careers at Vanderbilt Health, where we value collaboration, embrace continuous learning and foster an environment where everyone can thrive. We’re the largest private employer in Middle Tennessee, with a growing team and an expanding footprint across towns and communities throughout the region. We employ more than 43,000 people who work in inpatient and outpatient clinical care, research and graduate medical education. Our employees also serve in critical supporting roles in administration, information technology and informatics, finance, legal and community affairs, communications and marketing, fundraising, groundskeeping and facilities, and many other departments.

Our growing academic health system has more than 2,100 licensed hospital beds at eight hospitals: Vanderbilt University Hospital Monroe Carell Jr. Children’s Hospital at Vanderbilt Vanderbilt Psychiatric Hospital Vanderbilt Stallworth Rehabilitation Hospital Vanderbilt Bedford Hospital Vanderbilt Clarksville Hospital Vanderbilt Tullahoma‑Harton Hospital Vanderbilt Wilson County Hospital Vanderbilt. Vanderbilt Health is the Mid‑South's largest provider of specialty care, with hundreds of outpatient clinic and surgical locations throughout the region, and Tennessee’s only National Cancer Institute‑designated Comprehensive Cancer Center for adults and children. We are one of the nation’s busiest critical care centers, home to Middle Tennessee’s only Level 1 Trauma Center and Burn Center for adults and children, and Middle Tennessee’s only Level IV Neonatal Intensive Care Unit. We are the nation’s largest transplant center, and last year we performed the most heart transplants than any center worldwide. Vanderbilt Health is an epicenter for biomedical research, winning over $1 billion in annual research awards from government, industry, foundations and donors. We are also a national leader in medical training and education, with the largest clinical training center in the Mid‑South and the only training center in Tennessee for many adult and pediatric specialties. We’re honored to be consistently considered among the nation’s best hospitals for quality, safety and patient satisfaction. Three of our hospitals — Vanderbilt University Hospital, Vanderbilt Psychiatric Hospital and Vanderbilt Wilson County Hospital — have been awarded a Five‑Star Quality Rating from Medicare. We support each other and encourage excellence among every member of our workforce. High‑achieving employees stay at Vanderbilt Health for professional growth opportunities, competitive compensation and benefits, and a sense of community and purpose. Join us in advancing health care.

Our vision: The world leader in advancing personalized health. Our mission: Personalizing the patient experience through our caring spirit and distinctive capabilities.