Pharmacy Technician - Clinical Support Services

CVS Health Corporation; San Diego (CA); On-site; USD 23,000 - 43,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

Retirement savings options

Wellness programs

Bonus/short-term incentive program

Job summary

CVS Health Corporation is seeking a Pharmacy Technician - Clinical Support Services in California. The role requires CA BoP licensure and on-site work, with responsibilities including coordinating referrals, processing renewals, and ensuring insurance and dispensing prerequisites are met for home delivery of medications.

The position emphasizes patient-centered service, collaboration with pharmacists and other health care staff, and accurate record keeping within the pharmacy system.

Qualifications

• Certification/licensed/registered pharmacy technician as required by CA BoP.
• Minimum 1 year of experience in a pharmacy setting.

Responsibilities

• Coordinate and process new patient referrals and prescription renewals with pharmacists.
• Serve as primary contact for patients and providers via telephone for scheduling and coordination.
• Verify insurance coverage and prior authorization requirements for dispensing and shipping.
• Perform prescription data entry and maintain patient records.
• Coordinate patient refill schedules and deliveries to support continuity of care.
• Maintain inventory and pharmacy operations within the management system.

Skills

Customer service

Communication

Attention to detail

Education

High School diploma or GED

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

Candidates MUST live in the state of CA, and be a licensed pharmacy technician with the CA Board of Pharmacy (BoP).

The Pharmacy Technician - Clinical Support Services position is responsible for utilizing their clinical knowledge and excellent customer service skills to provide our patients with the smooth service and delivery of medication and supplies to their homes. You will make a difference by bringing your personal touch and clinical experiences that will support our patient's one on one care.

Coram CVS/specialty infusion is a national leader in the home infusion field. As part of the team, you will have an important, uniquely rewarding role putting your Pharmacy Technician skills and experience to work in a closed-door practice setting.

Responsibilities

• Partner closely with pharmacists to coordinate and process new patient referrals, prescription renewals, and ongoing refill management.
• Serve as a primary point of contact for patients, prescribers, and healthcare providers through frequent telephone communication regarding specialty medication refill scheduling, therapy continuation, and service coordination.
• Verify insurance coverage and ensure all requirements for dispensing and shipping, including prior authorization approvals when applicable, are in place before medication fulfillment.
• Contact physician offices to obtain prescription orders, clinical documentation, laboratory results, and other required information necessary for medication dispensing and continued therapy.
• Perform prescription data entry and maintain accurate patient and prescription records.
• Gather information for the initial admission of new patients and review patient records to ensure all required documentation is complete.
• Coordinate patient refill schedules and deliveries to support continuity of care and uninterrupted therapy.
• Manage inventory, create and maintain supply templates within the pharmacy management system, and support pharmacy operations.
• Document patient interactions, refill activities, and other pharmacy-related services in the patient's medical record.
• Collaborate with pharmacists, nurses, reimbursement specialists, and other healthcare team members to ensure timely processing of referrals and ongoing patient support.

Required Qualifications

Certification/licensed/registered pharmacy technician or as required by state law

• Minimum 1 year of experience

Position is not remote, must be available to work onsite

Preferred Qualifications

• National Pharmacy Technician certification preferred
• 2+ years of IV compounding experience

Education

Verifiable High School diploma or GED is required

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$17.00 - $31.30

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments .

We anticipate the application window for this opening will close on: 09/28/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.