Pharmacy Technician, Certified, with Immunizations

Hy-Vee; Davenport (IA); On-site; USD 25,000 - 33,000; Full time

Job summary

Hy-Vee in Davenport, IA is seeking a Certified Pharmacy Technician with Immunizations to support pharmacists in prescription preparation, billing, and patient service. You will handle routine tasks while administering vaccines as allowed by law, under supervision.

The role emphasizes accuracy, confidentiality, HIPAA compliance, and a teamwork-driven environment. If you are detail-oriented, customer-focused, and committed to improving patient health, join our Hy-Vee pharmacy team.

Qualifications

• High school diploma or equivalent required.
• Licensed pharmacy technician certification; maintain CE requirements.
• CPR and Immunization Certification; continuing education required.
• Experience as a pharmacy technician or clerk preferred.
• Vaccination certification as required by law where applicable.

Responsibilities

• Provide prompt, friendly customer service in-store.
• Handle customer inquiries not requiring pharmacist expertise.
• Accept new written prescription orders and telephoned refills as needed.
• Contact doctors to request refills as necessary.
• Gather and maintain accurate patient information for prescriptions.
• Assist pharmacists in preparing prescription products for dispensing.
• Prepare and affix labels to containers and mail prescriptions.
• Submit insurance claims and assist with third-party billing.
• File prescriptions and report medication errors to staff.
• Order, stock, and log pharmaceutical supplies and invoices.
• Perform cash transactions accurately.
• Administer vaccines as allowed by law per CPR/Immunization rules.
• Maintain pharmacy and dispensing area cleanliness.
• Maintain HIPAA confidentiality and regulatory compliance.
• Adhere to all statutes and policies for pharmacy technicians.
• Work with team to ensure customer satisfaction and a positive environment.
• Support other store areas and take on special projects.
• Maintain personal hygiene and Hy-Vee dress standards.
• Report to work as scheduled and on time.

Skills

Apply logical and scientific thinking

Arithmetic calculations

Original correspondence

Counsel and advise customers

Handling confidential information

Education

High school diploma or equivalent

Certified licensed pharmacy technician

CPR and Immunization Certification

Pharmacy technician/clerK experience

Vaccination certification as applicable

Job description

Additional Considerations (if any)

- At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Description

Job Title: Pharmacy Technician, Certified, with Immunizations

Department: Pharmacy

FLSA: Hourly

Revision Date: 07/2026

About Hy-Vee

At Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.

The Role and Why It's Important

Our Certified Pharmacy Technicians with Immunization certification bring an additional layer of care and service to our patients, supporting pharmacists in prescription preparation and distribution while also administering vaccines as allowed by law. In this role, you'll assist with everything from prescription processing and insurance billing to customer service and inventory, all while maintaining the highest standards of confidentiality and compliance. If you are detail-oriented, passionate about helping people, and ready to make a meaningful impact on patient health, we'd love to have you on our team.

What You'll Do

• Provide prompt, friendly customer service by greeting customers with a smile, learning their names, and making every interaction a positive one
• Handle customer inquiries that do not require a pharmacist's expertise and judgment
• Accept new written prescription orders and telephoned refill requests at the discretion of the supervising pharmacist
• Contact doctor's offices to take or request refill prescriptions as needed
• Gather and maintain accurate patient information required to prepare prescriptions
• Assist pharmacists in preparing prescription drug products for dispensing
• Prepare and affix labels to prescription containers and prepare prescriptions to be mailed
• Prepare and submit insurance claims and assist with third-party insurance billing and troubleshooting
• File prescriptions after they have been dispensed and report any medication errors to appropriate personnel
• Order, check in, and stock pharmacy supplies and log invoices as necessary
• Perform cash transactions accurately
• Administer vaccines as allowed by law in accordance with CPR and Immunization Certification requirements
• Maintain the cleanliness of the pharmacy and dispensing area
• Maintain the confidentiality of customers' private medical information in accordance with HIPAA
• Adhere to all statutes and regulations pertaining to a pharmacy technician
• Work with co-workers as a team to ensure customer satisfaction and a pleasant work environment
• Assist in other areas of the store as needed and take on special projects as assigned
• Maintain strict adherence to personal hygiene, dress standards, and all Hy-Vee policies and store guidelines
• Report to work when scheduled and on time

Your Skills

• Apply logical and scientific thinking to solve problems involving both abstract and concrete variables
• Perform arithmetic, algebraic, and geometric calculations accurately
• Compose original correspondence, follow technical manuals, and evaluate technical data
• Counsel and advise customers and interact professionally with patients, healthcare providers, and team members
• Maintain a high level of discretion and integrity when handling confidential patient information

Reporting Relationships

• Accountable and Reports to: Store Director; Store Manager; Assistant Store Director; Assistant Managers of Health Wellness Home, Store Operations, and Perishables; Pharmacy Manager; Staff Pharmacists

Education and Experience

• High school diploma or equivalent required
• Certified as a licensed technician through a certified national program required; must maintain continuing education requirements to keep license active
• CPR and Immunization Certification required; must maintain continuing education requirements to keep certification active
• Previous experience as a pharmacy technician or pharmacy clerk preferred
• Vaccination certification as required by law where applicable

Physical Requirements

• Ability to frequently stand and walk throughout a shift in the pharmacy and dispensing area, including extended periods at a pharmacy counter or workstation while filling and processing prescriptions
• Ability to count, pour, package, and label medications, and fill prescriptions under pharmacist supervision, in accordance with state and federal pharmacy regulations
• Exposure to bloodborne pathogens and sharps (needles, lancets) associated with pharmacy operations and, where certified, immunization administration
• Ability to perform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation duties

Working Environment

This is a fast-paced role in a retail pharmacy where you will handle multiple tasks throughout your shift including filling prescriptions, answering the telephone, and assisting customers. There is occasional exposure to hazardous chemicals or solvents during compounding, including chemotherapy drugs. This pharmacy handles and prepares hazardous drugs; personnel of reproductive capability should be aware that exposure may cause acute and chronic effects, and that following all pharmacy policies and procedures is essential to minimizing risk. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.

Employment is contingent upon the successful completion of a pre employment drug screen.