Pharmacy Technician Apprentice - Patient-Centered Tech Career

Walgreens; Reno (NV); On-site; USD 17,908 - 28,929; Full time

Job summary

Walgreens is transforming our pharmacy technician roles to be more patient-centric, engaging with customers and building strong patient relationships. Technicians and apprentices will use pharmacy systems to process prescriptions, assist pharmacists, and support inventory and store operations.

The role emphasizes high-quality customer service, adherence to regulations, and ongoing professional development through training and PTCB certification.

Qualifications

• Fluent in reading, writing, and speaking English as required.
• Willingness to work flexible schedule, including evenings and weekends.
• Preferred six months of experience in a retail environment.

Responsibilities

• Assist the pharmacist under supervision in accordance with regulations and company policies.
• Enter patient and drug information in pharmacy systems; process prescriptions; assist with coaching as needed.
• Maintain inventory and ensure availability of pharmaceuticals; participate in QA initiatives.
• Provide a distinctive and delightful customer experience; greet customers and offer help proactively.
• Handle cash transactions and cash register operations; direct customers to OTC products when appropriate.
• Support pharmacy staff with clinical services coordination and coordination with healthcare providers.

Skills

Customer service

English fluency

Math skills

Computer skills

Inventory control

PTCB Certification

Education

PTCB Certification

Tools

Pharmacy systems

Cash registers

Job description

Walgreens is transforming our pharmacy technician roles to be more patient-centric, engaging with customers and building strong patient relationships. Technicians and apprentices will use pharmacy systems to process prescriptions, assist pharmacists, and support inventory and store operations.

The role emphasizes high-quality customer service, adherence to regulations, and ongoing professional development through training and PTCB certification.