Pharmacy Technician

VIVA USA INC; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

JobRx, Inc. is seeking a detail-oriented Pharmacy Technician for a 100% prescription-entry, data-entry focused role. You will collect and input prescription information, verify insurance details, and assist with patient education on OTC products.

Onsite training will occur for 4–6 weeks, after which remote work may be possible based on performance. You will handle front-end inventory, cash register operations, and ensure compliance with pharmacy regulations while supporting a collaborative team.

Qualifications

• High school diploma or equivalent required.
• 3-6 months of relevant work experience.
• Certified Pharmacy Technician (CPhT) certification required.

Responsibilities

• Addresses questions about OTC medications and assists with product selection.
• Collects and inputs prescription information, ensuring adherence to pharmacy protocols and legal requirements.
• Assists in insurance verification by contacting insurers for authorizations.
• Handles cash register operations, processes payments, and manages financial transactions including insurance claims and copayments.
• Manages front-end inventory of OTC medications and health products.
• Provides patient education and counseling on OTC medications, including dosages and potential side effects.
• Ensures compliance with pharmacy regulations, patient confidentiality, and labeling requirements.
• Prioritizes tasks and communicates with pharmacy staff to ensure timely service.
• Provides training and mentoring to less experienced staff.

Skills

Attention to detail

Communication skills

Interpersonal skills

Reading prescription terminology

Problem solving

Education

High school diploma or equivalent

Certified Pharmacy Technician (CPhT)

Tools

MS Outlook

MS Word

MS Excel

MS Teams

PowerPoint

Job description

Position overview

The positions will be 100% Prescription Entry (data entry) roles.

Duties

• Addresses questions about over-the-counter medications, assists with product selection, and provides guidance on non-prescription healthcare products.
• Collects and inputs prescription information, ensuring adherence to pharmacy protocols and legal requirements.
• Assists in insurance verification activities by contacting insurance companies to obtain necessary authorizations and resolving insurance-related issues or questions.
• Handles cash register operations, processes payments, and accurately manages financial transactions, including insurance claims and copayments.
• Manages inventory on the pharmacy front end, including over-the-counter medications, health products, and related items.
• Provides patient education and counseling on over-the-counter medications, including dosage instructions, potential side effects, and proper usage.
• Ensures compliance with pharmacy regulations, laws, and guidelines, including patient confidentiality, controlled substance regulations, and prescription labeling requirements.
• Prioritizes tasks, manages customer queues, and communicates effectively with other pharmacy personnel to ensure efficient and timely service.
• Provides training and mentoring to less experienced pharmacy technicians or support staff by sharing their knowledge and expertise, assisting in onboarding new employees, and contributing to maintaining a positive and productive work environment.

Position Summary

Excellent written and oral communication and interpersonal skills.

A secure room free from noise and distractions, with a closing door and ergonomic-friendly work area (i.e., desk, chair).

Must have your own internet provider that can support the virtual working environment.

Data Entry

Knowledge of Microsoft applications (Outlook, Word, Excel, Teams, PowerPoint)

Strong attention to detail while multitasking through various programs.

Adept at reading and interpreting prescription terminology and medications.

Direct/hardwired internet connection to a modem/router within 10 feet of your computer and a minimum speed of 25 mbs download and 3 mbs upload. Wi-Fi and satellite are not permitted.

Secure and private home workspace free from distractions

Education

High school diploma or equivalent required.

Prior Relevant Work Experience

3-6 Months

Essential Qualifications

• Working knowledge of problem solving and decision making skills
• Certified Pharmacy Technician (CPhT)

Notes

New contingent workers would remain onsite for approximately 4-6 weeks before transitioning to remote work, contingent upon demonstrated performance and acclimation to the role.

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.