Pharmacy Technician

Visante; Richmond (IN); On-site; USD 25,000 - 33,000; Full time

Job summary

Visante LLC is seeking a full-time, on-site Pharmacy Technician to process and fill prescriptions for clients. Under the Pharmacy Leader, you will handle prescription management, patient care, and medication accuracy, maintaining inventory and supporting billing and regulatory compliance.

You will work closely with the pharmacist, greet patients, manage calls, and ensure accurate medication delivery while upholding patient privacy and quality care standards.

Qualifications

• High school diploma or equivalent required.
• Preferred: 3 years of pharmacy retail or specialty experience.
• Must possess a valid Pharmacy Technician license/certification or be eligible to obtain licensure where required.

Responsibilities

• Receive and process prescriptions from electronic, phone, fax, and paper sources, ensuring accuracy.
• Accurately dispense medications and maintain organized inventory.
• Prepare and package outbound medications for patient delivery.
• Handle patient refill calls and billing-related issues.
• Greet patients, manage incoming calls, and route clinical inquiries to the pharmacist.
• Collaborate with the pharmacist to support medication orders and patient care.
• Maintain patient confidentiality and comply with pharmacy policies and regulations.

Skills

Multitasking

Client relationships

Interpersonal skills

Team collaboration

Education

High school diploma or equivalent

Job description

Description

ABOUT VISANTE

We are relentless in solving the most complex challenges in health system pharmacy—designing pharmacy footprints that meet our clients where they are today and position them to win tomorrow. Our work delivers measurable financial gains, operational excellence, and an elevated patient experience. We set ambitious goals, move with urgency, and create extraordinary value. Obsessed with client impact, we thrive in a collaborative, innovative culture where deep expertise turns insight into action. We’re proud of the results we deliver and the trust we earn—fueling sustained growth and exceptional client satisfaction.

Our mission is to transform healthcare through pharmacy, and our vision is to reimagine pharmacy to improve lives.

ABOUT THE POSITION (Full-Time, On site)

The full-time Pharmacy Technician is responsible for processing and filling prescriptions for patients of Visante clients. Under the supervision of the Pharmacy leader, this role encompasses a range of responsibilities, including prescription management, patient care, and medication accuracy from processing and filling specialized prescriptions to providing exceptional patient care and ensuring accurate medication management.In this role, you will receive prescriptions, prepare and dispense medications, and maintain an organized pharmacy inventory. You will also assist with medication orders, manage patient interactions, handle billing-related issues, and ensure compliance with pharmacy policies and regulations.Your ability to multitask, prioritize urgent tasks, build strong client relationships, and collaborate with team members will be critical to your success. This position requires attention to detail, a strong understanding of specialty medications, and a commitment to delivering high-quality patient care

Principal Duties and Responsibilities

• Receive and process prescriptions from electronic, phone, fax, and paper sources, ensuring accuracy and completeness
• Accurately dispense medications and maintain an organized, labeled, and stocked pharmacy inventory
• Prepare and package outbound medications for patient delivery
• Handle patient refill calls, recruitment outreach, and resolve billing-related issues
• Greet patients, manage incoming calls, and direct clinical inquiries to the pharmacist
• Assist with medication orders and support the pharmacist as needed
• Maintain patient confidentiality and follow all pharmacy security policies and procedures
• Demonstrate strong multitasking, sound judgment, and the ability to prioritize competing demands
• Collaborate effectively with team members and build strong client relationships
• Perform additional duties as assigned by the Pharmacy Manager or leadership team

Requirements

Education

Required: High school diploma or equivalent required

Experience

Required: None

Preferred: 3 years of pharmacy experience in retail or specialty

Licensure/Certification:

Required: Must possess a valid Pharmacy Technician license/certification in accordance with applicable state regulations or be eligible and willing to obtain licensure where required

Special Skills:

• Greet patients, manage calls, and route clinical questions to the pharmacist as necessary.
• Demonstrating good judgment, multitasking, and meeting deadlines with urgency.
• Strong client relationships, interpersonal, and team skills.
• Collaborative mindset and ability to work well with others

Compensation and Benefits: We offer competitive salary and benefits for this onsite, full time - hourly role.

Equal Opportunity Statement: Visante is an equal opportunity employer. Visante’s people are its greatest asset and provide the resources that have made the company what it is today. Visante is, therefore, committed to maintaining an environment free of discrimination, harassment, and violence. This means there can be no deference because of age, religion or creed, gender, gender identity or expression, race, color, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by applicable laws and regulations.