Pharmacy Technician

CVS Health; Palmer (MA); On-site; USD 23,419 - 37,195; Part time

Benefits offered by this job

Dental benefits

Vision benefits

Wellness resources

Employee discounts

Voluntary benefits

Job summary

CVS Health is seeking a part-time Pharmacy Technician to support pharmacy operations in our stores. You will assist pharmacists with prescription fulfillment, engage with patients, and help maintain accuracy and safety across duties.

You will follow SOPs, handle inventory tasks, and may assist with immunizations and other services when trained. Flexible scheduling across the market may be required to meet business needs.

Qualifications

• Must comply with state board of pharmacy requirements including age and licensure.
• High school diploma or equivalent required or active enrollment in progress.
• 1–3 years of Pharmacy Technician experience preferred.
• Ability to work in the home store and across the market.

Responsibilities

• Assist pharmacists with prescription fulfillment and customer service.
• Follow SOPs and ensure patient safety and accuracy in dispensing.
• Maintain inventory and support store operations.
• Provide immunizations and vaccines when trained and permitted.
• Travel to stores across the market to support scheduling needs.

Skills

Customer service

Team orientation

Communication

Attention to detail

Math skills

Problem solving

Education

High school diploma or equivalent

Pharmacy Technician certification

Job description

We're building a world of health around every individual – shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Purpose and Summary

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. They assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients' prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.

Once in the role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State's Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.

Responsibilities

• Live our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health.
• Follow pharmacy workflow procedures at each pharmacy workstation (production, pick‑up, drive‑thru, drop‑off) for safe and accurate prescription fulfillment.
• Contribute to positive patient experiences by showing empathy and genuine care: create heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; offer immunizations and other services at the register and over the phone; and demonstrate compassionate care by solving or escalating patient problems.
• Complete basic inventory activities, as permitted by law and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns‑to‑stocks, waiting bin inventories, etc.
• Contribute to a high‑performing team, embrace a growth mindset, and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients.
• Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed by the business.
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security.
• Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics), where allowable by law and supported by required training and certification.

Where Permissible – Immunizations Support

• Complete additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines.
• Educate patients about the importance of vaccines and refer patients to the Pharmacist‑on‑duty for vaccination questions.
• Monitor for, and respond to, adverse reactions; report adverse reaction events per public health requirements.
• Review and collect patient information; track and document for each applicable patient.
• Monitor and manage vaccine supplies.

Required Qualifications

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to age, education, and licensure/certification. If the state board does not address or mandate a minimum age requirement, must be at least 16 years of age. If the state board does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or a high school equivalency program.
• State‑level licensure and national certification requirements vary by state; click here to learn more.

Essential Functions

• Regular and predictable attendance, including nights and weekends.
• Ability to complete required training within the designated timeframe.
• Attention and focus: concentrate on tasks for extended periods; pivot quickly from one task to another; confirm prescription information and label accuracy to ensure patient safety.
• Customer service and team orientation: actively look for ways to help people in a friendly manner; notice and understand patients' reactions, and respond appropriately.
• Communication skills: use and understand verbal and written communication to interact with patients and colleagues; utilize active listening by giving full attention to what others are saying, asking questions as appropriate, and not interrupting at inappropriate times.
• Mathematical reasoning: use math to solve problems such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription.
• Problem resolution: identify challenging patient or colleague interactions and choose the best course of action when faced with multiple options.
• Physical demands: be mobile and remain upright for extended periods; lift, scan, and bag items; reach overhead; move fingers repetitively; extend hand(s) and arm(s) multiple directions to place, move, or lift items; control precision and quickly adjust machines to exact positions; stoop to a considerable degree; close visual acuity to perform activities such as transcribing, viewing a computer terminal, reading, and visual inspection involving small parts; lift up to 20 lbs, frequently lift up to 10 lbs, and occasionally lift with negligible force; express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately; receive detailed information through oral communication.
• Any additional tasks as directed by Supervisor or Manager.

Preferred Qualifications

• 1-3 years of previous experience as a Pharmacy Technician.
• Previous experience in a pharmacy, retail, medical, or customer service setting.
• Ability to work in the home store and across the market in other locations to meet business needs.

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

$17.00 – $27.00

The typical pay range for this role is: $17.00 – $27.00. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography, and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members, and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This part‑time position is eligible for a range of benefits and programs that support the physical, emotional, and financial well‑being of colleagues. Depending on hours worked and eligibility, the benefits for this position include dental, vision, wellness resources, employee discounts, access to certain voluntary benefits, and other programs.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/07/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.