Pharmacy Technician

Advocate Health Care; Oak Lawn (IL); On-site; USD 38,000 - 48,000; Full time

Job summary

Advocate Health Care is seeking a Pharmacy Technician to support hospital operations. The technician will dispense medications, prepare sterile and non-sterile products, and enter orders into the EMR to facilitate patient care.

Responsibilities include handling calls from healthcare professionals and patients, using automation for equipment maintenance, and assisting in training while adhering to USP and regulatory standards.

Qualifications

• Pharmacy technician certification (CPhT) through PTCB.
• Pharmacy technician certification (CPhT) through NHA.
• High school diploma required.
• Typically 1 year of hospital pharmacy technician experience.
• Good math skills and attention to detail; strong communication and interpersonal abilities; basic computer skills.

Responsibilities

• Dispenses and delivers medications accurately and timely.
• Prepares non-sterile and sterile products per USP standards.
• Accurately enters medication orders in the computer system and navigates the EMR to support patient care.
• Utilizes automation and technology to maintain equipment and assist other staff.
• Triages calls from nurses, physicians, or patients, resolving or routing issues as needed.
• Assists in training and shares knowledge with staff, residents, and students.
• Supports department initiatives, performance improvement activities, and governance.
• Complies with legal, regulatory, accreditation standards including USP and DN V requirements.

Skills

Mathematics

Attention to detail

Communication skills

Interpersonal skills

Basic computer skills

Education

High School Diploma

Pharmacy Technician Certification (CPhT)

Job description

• Dispenses and delivers medications accurately and timely. Demonstrates competence in department automated dispensing and storage devices. Trouble shoots dispensing issues.
• Prepares non-sterile and sterile products accurately, timely, and consistent with USP standards.
• Accurately enters medication orders in the computer system and/or effectively navigates within the electronic medical record to facilitate patient care.
• Utilization of automation and technology to maintain equipment in effective and safe working condition, to efficiently perform job functions, and to serve as a resource for other pharmacy associates and nurses who use the technology.
• Addresses customer and team members concerns accurately and timely. Triages phone calls from customers such as nurses, physicians, or patients. This includes accurately understanding and interpreting the issue, timely resolution, or timely hand-off to another team member as appropriate.
• Assists in training and shares knowledge with pharmacy team members, residents, and students helping them perform and accomplish their duties and responsibilities according to policy, procedures and general standards of pharmacy practice.
• Actively supports and participates in departmental initiatives including performance improvement activities, department committees, and/or shared governance activities.
• Complies with legal, regulatory, accreditation standards. This includes (but is not limited to) controlled substance procedures, USP procedures and DNV requirements.

Licensure, Registration, And/or Certification Required

• Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board, or
• Pharmacy Technician Certified (CPhT) issued by the National Healthcare Association.

Education Required

• High School Graduate.

Experience Required

• Typically requires 1 year of experience in a hospital pharmacy technician position.

Knowledge, Skills & Abilities Required

• Good mathematics skills.
• Attention to details.
• Good communication (written and verbal) and interpersonal skills.
• Basic computer skills.

Physical Requirements And Working Conditions

• Ability to stand for long periods of time.
• Ability to walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the work day.
• Ability to lift up to 35 lbs from floor to chest level; lift and carry up to 35 lbs at waist height a reasonable distance; push/pull with 30 lbs of force.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.