Pharmacy Technician

Knightdale Pharmacy; North Carolina; On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Continuing education credits

Flexible schedule

Professional development assistance

Job summary

Knightdale Pharmacy is seeking a dependable pharmacy technician to support pharmacists with prescriptions, inventory, and customer service. The role emphasizes building patient relationships, accurate processing, and coordination of clinical services such as Adherence Packaging and MedSync.

Responsibilities include insurance billing, workflow scheduling, and maintaining positive relationships with the local medical community.

Qualifications

• High school diploma or equivalent required (preferred).
• Retail pharmacy experience preferred (1 year).
• Spanish language preferred.
• Certifed techs (CPhT) preferred; state board requirements apply.
• Inventory management and supporting pharmacy operations experience.

Responsibilities

• Build patient relationships by helping and resolving issues to exceed expectations.
• Inventory management: ordering, unpacking, checking, and storing medications.
• Process and prepare prescriptions using pharmacy management system with care and accurate insurance billing.
• Assist pharmacist with clinical services (Adherence Packaging, MedSync, MTM, Medicare D Open-Enrollment).
• Develop and maintain relationships with local medical providers and outreach efforts.
• Support team scheduling and workflow management.

Skills

Customer service

Inventory management

Pharmacy software

Education

High school or equivalent

Tools

Pharmacy management system

Job description

Job Description

Job Description

JOB DESCRIPTION

Seeking an organized, customer service friendly and dependable pharmacy technician:

• Build patient relationship by helping and resolving patient issues in a manner that exceeds customer expectation.
• Inventory management activities, such as, ordering, unpacking, checking, and storing shipment of medications.
• Using pharmacy management system to accurately process and prepare prescriptions with accuracy and efficiency and proper insurance claim billing
• Assist pharmacist in coordinating clinical services i.e Adherence Packaging, MedSync, Medication Therapy Management, Medicare D Open-Enrollment activities
• Assists in developing and maintaining good relationships with the local medical community i.e. other health care providers, medical provider detailing and other outreach endeavors.
• Develops and maintains respectful relationships with coworkers.
• Assists in scheduling and maintaining workflow

Additional Preferred Qualifications

• Certified technicians (CPhT) preferred
• State Board of Pharmacy requirements: minimum age, qualification, and registration.
• Greater than 2-year preferred customer service experience in a retail pharmacy
• Experience managing, ordering, compounding, and controlling inventory

Physical requirements

• Lifting up to 35 pounds

Engage in pharmacy related business and management seminars and trainings.

Tentative Schedules: (flexibility always exists in schedules)

• Mon, Tue, Wed, Thu, Fri (8a-5pm)
• No Weekend or Night Shifts
• Closed on Public Holidays

Employment is contingent upon successful completion of a drug screen and/or criminal background check.

Job Types: Full-time, Part-time

Pay: $14.00 - $20.00 per hour

Benefits

• Continuing education credits
• Flexible schedule
• Professional development assistance

Schedule

• Monday to Friday

Education

• High school or equivalent (Preferred)

Experience

• retail pharmacy technician: 1 year (Preferred)

Language

• Spanish (Preferred)

Shift availability

• Day Shift (Required)

Work Location: In person