Pharmacy Technician

Riverside Regional Medical Center; Newport News (VA); On-site; USD 32,000 - 41,000; Full time

Job summary

Riverside Regional Medical Center in Newport News, Virginia is seeking a Pharmacy Technician Certified III to provide technical support for pharmacy services, including prescription processing, dispensing, and records maintenance. The role emphasizes compliance with state and federal laws and requires strong customer service and communication skills.

The position supports audits, training, and efficiency within the department, with responsibilities spanning multiple areas of pharmacy operations

Qualifications

• Program Graduate, Pharmacy Technician Training or equivalent (Preferred)
• 3-4 years Pharmacy Tech experience (Required)
• 1 year Pharmacy Technician experience in practice setting (e.g. Hospital, Retail, or Specialty) (Required)
• 1 year Deemed full competent in all aspects of Pharmacy Technician Certified II (Required)
• Proficient with prescription processing and billing workflows

Responsibilities

• Receives and confirms prescriptions, prepares and dispenses medications
• Distributes pharmaceuticals and maintains records
• Conducts compliance audits and supports financial transactions
• Provides excellent customer service and resolves issues to completion
• Trains in at least one specialty area and supports process improvements

Skills

Medical terminology

Prescription drug knowledge

Pharmacy math

Customer service

Communication skills

Critical thinking

Regulatory compliance

Attention to detail

Education

Pharmacy Technician Training

Tools

Pharmacy computer systems

Pharmacy automation

Job description

Newport News, VirginiaHiring Range$23.00 - $29.90/Hourly Actual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.OverviewPharmacy Technician Certified III is responsible for providing technical support of pharmacy services including, but not limited to, distributing pharmaceuticals, performing inventory control, completing compliance audits and financial transactions, providing customer service, and maintaining pharmacy records. Performs pharmacy–related duties in compliance with department policies and procedures and state/federal law and regulation and arranges sequence and timing of work to meet normal and variable work requirements. Is able to function independently in all pharmacy function within the department. Serves as a subject matter expert in at least one functional area, including leading process improvement and policy development related to area(s) of specialty and is able to function as a trainer in at least one functional area.What you will doMaintains up-to-date knowledge of pharmacy practice and workflows to provide quality patient care and meet safety standards. Successfully completes annual state and facility requirements for mandatory competencies within required time frames.Provides technical support of pharmacy services including receiving and confirming prescriptions, preparing and dispensing prescriptions, distributing pharmaceuticals, and maintaining pharmacy records.Interacts with customers and peers using excellent customer service skills. Answers questions and owns issues to completion, including follow up to ensure needs are met. Demonstrates excellent written and verbal communication skills Utilizes Care Difference principles in performance of duties.Completes compliance audits and financial transactions. Assists management with inspections, audits, reports, and training to ensure compliance and quality. Understands and maintains compliance with facility, DNV, State, and HIPPA requirements.Functions as a trainer in at least one of the following areas: Chemotherapy Admixtures, Automated Dispensing Device Management, Controlled-Substance Accountability, USP 797 IV Sterile Preparation, Pharmacy Purchasing/Inventory Management, Medication History, Non Sterile Compounding, Medication Billing/Audits or other area as defined by manager/director.Works within RHS's policies and procedures.Monitors/supports departmental productivity to meet the needs of the department i.e. flexing hours, shift changes and time off.Demonstrates and maintains competency in all assigned technician tasks/functions for assigned practice setting.QualificationsEducationProgram Graduate, Pharmacy Technician Training or equivalent (Preferred)Experience3-4 years Pharmacy Tech experience (Required)1 year Pharmacy Technician experience in practice setting (e.g. Hospital, Retail, or Specialty) (Required)1 year Deemed full competent in all aspects of Pharmacy Technician Certified II (Required)Skills and AbilitiesMedical terminologyPrescription drug and over-the-counter knowledgeBasic math skills, including pharmaceutical calculationsPharmacy law and regulationUnderstands pharmacy workflowUnderstands pharmacy automation and trouble shootingProficient with pharmacy computer systems (data entry and billing)Strong written and verbal communication skillsPossess strong critical thinking skillsAbility to prioritizeExcellent customer service skillsLicenses and CertificationsRegistered Pharmacy Technician - Virginia Department of Health Professions (VDHP) Upon Hire(Required)Pharmacy Technician Certification Board (PTCB) - Pharmacy Technician Certification Board (PTCB) PTCB or ExCPT Upon Hire(Required)Pharmacy Technician Specialty Certification (e.g. Sterile Compounding, Medication History, Purchasing, etc.) Upon Hire (Preferred)To learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers.