Pharmacy Technician

Balls Foods; Missouri; On-site; USD 36,000 - 42,000; Full time

Job summary

Balls Foods at Price Chopper stores in Missouri is seeking a dedicated Pharmacy Technician to thrive in a fast-paced retail environment. You will support prescription processing, data entry, labeling, and insurance coordination while delivering friendly, patient-centered service.

Join a team focused on accurate dispensing, inventory management, and compliant operations under pharmacist supervision, ensuring confidentiality and patient trust across the community.

Qualifications

• Active Pharmacy Technician registration/license in good standing with the Missouri Board of Pharmacy.
• Ability to work consistently at the assigned store location.
• Weekend availability required.

Responsibilities

• Accurately support prescription processing, data entry, labeling, insurance claim coordination and regulatory compliance.
• Provide exceptional customer service at the counter, assist patients with pickups and non-clinical questions.
• Maintain inventory, stock medications, monitor outdated products and keep the department organized and clean.
• Collaborate with pharmacists to ensure safety, HIPAA compliance, and policy adherence.

Skills

Customer service

Attention to detail

Data entry

Teamwork

Education

Pharmacy Technician license/registration (MO)

Tools

Pharmacy software

Job description

Where community meets care. Where your work truly matters.

At Balls Foods and our Price Chopper stores, we believe pharmacy care is more than prescriptions-it's about people, trust, and showing up for your community every day.

We're looking for a dedicated Pharmacy Technician who thrives in a fast-paced retail environment and takes pride in delivering accurate, efficient service while creating a welcoming experience for every patient.

Key Responsibilities:

• Prescription Processing & Technical Support: Responsible for accurately supporting the preparation and processing of prescriptions, including data entry, medication preparation, labeling, and insurance claim coordination, while ensuring compliance with all pharmacy regulations and safety standards.
• Customer Service & Patient Support: Provides exceptional customer service by assisting patients with prescription pick-up, answering non-clinical questions, managing transactions, and ensuring a positive, respectful, and confidential experience for every customer.
• Pharmacy Operations & Inventory Coordination: Supports daily pharmacy operations by maintaining inventory, stocking medications, monitoring for outdated products, and ensuring the department remains organized, clean, and fully functional.
• Compliance, Communication & Team Collaboration: Works collaboratively with pharmacists and team members to ensure adherence to company policies, Kansas state regulations, HIPAA standards, and safety procedures, while escalating clinical questions appropriately.
• Answering telephone and handling questions that do not require a pharmacist's expertise
• Receiving written prescriptions or telephoned refill requests
• Gathering information to prepare prescriptions (name, DOB, address, phone, allergies, insurance info)
• Entering data into the computer for filling prescriptions
• Helping pharmacists prepare prescriptions by counting or pouring medications correctly,
• labeling containers, and pricing prescriptions
• Keeping pharmacy department supplies well stocked and ordered
• Placing completed prescriptions in pick-up area
• Ordering, receiving, and stocking the shelves with medications when they arrive from suppliers
• Preparing insurance claims and verifying payments
• Helping patients find OTC medications, but not recommending OTC products
• Ringing purchases in cash register and recording prescriptions in electronic signature log
• Performing housekeeping duties within the pharmacy (vacuum weekly, empty trash when needed, etc.)
• Checking shelves routinely for outdated medications
• Processing outdated medications and preparing them for return to supplier
• Requesting the pharmacist to counsel the patient when picking up a new prescription
• Being courteous and friendly to all customers
• Answering only non-judgmental questions and referring the patient to the pharmacist concerning all other question and concerns that require clinical expertise
• Making announcements over the PA about any promotions in the pharmacy

Other Duties and Responsibilities:

• Other duties as assigned

Competencies for Success:

• Job & Technical Expertise: Demonstrate depth of knowledge and skill in a technical or functional area.
• Customer Service & Retention: Demonstrate concern for satisfying external and/or internal customers.
• Communication & Interpersonal Skills: Develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.
• Teamwork & Collaboration: Demonstrate the ability to work effectively with others to achieve a common goal: Build relationships, share responsibility, resolve conflict, and respect diversity.

Minimum Qualifications:

• Required: Active Pharmacy Technician registration/license in good standing with the Missouri Board of Pharmacy
• Required: Ability to work consistently at an assigned store location
• Required: Weekend availability