Pharmacy Technician

CVS Health; Mattituck (NY); On-site; USD 28,000 - 39,000; Full time

Job summary

CVS Health in New York seeks a Pharmacy Technician to support the pharmacy team, ensure accurate prescriptions, and deliver friendly, efficient service to customers. You will complete training, meet state licensing requirements, and uphold SOPs to maintain safety and quality across the store.

Ideal candidates have a high school diploma or equivalent, strong math and communication skills, and the ability to work nights and weekends as needed, contributing to a caring community-focused health

Qualifications

• Must comply with state board of pharmacy requirements and licensure.
• High school diploma or equivalent is required or actively enrolled.
• State and national certification requirements vary by state.

Responsibilities

• Assist the pharmacy team to ensure efficient operations and accurate prescriptions.
• Deliver friendly customer service and support patients in-store.
• Adhere to SOPs and participate in training and certification processes.
• Support coverage across shifts including nights and weekends.

Skills

Customer service

Communication

Attention to detail

Team orientation

Mathematical reasoning

Education

High school diploma or equivalent

Active enrollment in high school or GED

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Job Purpose And Summary

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians (Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

As a Technician, you will support the pharmacy team in delivering operational and service excellence within your store. Technicians are often the first point of contact to assist our patients and customers to deliver an exceptional experience. Technicians assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. Technicians operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.

Once in role, Technicians are required to complete a rigorous company training program and satisfy all registration, licensing, and certification requirements according to their State’s Board of Pharmacy guidelines. Until the Pharmacy Technician has completed all necessary requirements, duties may be restricted by the Pharmacy Manager.

Essential Functions

• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe
• Attention and Focus: Ability to concentrate on a task over a period of time
• Attention and Focus: Ability to pivot quickly from one task to another to meet patient and business needs
• Attention and Focus: Ability to confirm prescription information and label accuracy, ensuring patient safety
• Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner
• Customer Service and Team Orientation: Notice and understand patients’ reactions, and respond appropriately
• Communication Skills: Use and understand verbal and written communication to interact with patients and colleagues
• Communication Skills: Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Mathematical Reasoning: Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Problem Resolution: Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
• Physical Demands: Be mobile and remain upright for extended periods of time
• Physical Demands: Lift, scan, and bag items
• Physical Demands: Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
• Physical Demands: Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
• Physical Demands: Extend hand(s) and arm(s) multiple directions to place, move, or lift items
• Physical Demands: Control precision; quickly adjust machines to exact positions
• Physical Demands: Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
• Physical Demands: Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
• Physical Demands: Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects
• Physical Demands: Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
• Physical Demands: Have the ability to receive detailed information through oral communication
• Any additional tasks as directed by Supervisor or Manager

Required Qualifications

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
• If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
• If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
• State-level licensure and national certification requirements vary by state, click here to learn more.

Preferred Qualifications

• 1-3 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in the home store, and across the market in other locations, to meet business needs

Anticipated Weekly Hours