Pharmacy Technician

AbsoluteCare; Greenbelt (MD); On-site; USD 25,000 - 29,000; Full time

Job summary

AbsoluteCare in Greenbelt, MD is seeking a Pharmacy Technician to assist pharmacists in filling prescriptions, ensure accuracy, and deliver medications to patients. The role emphasizes customer service, compliance with regulations, and efficient operations.

The position requires a valid state pharmacy technician license, 2-3 years of experience, and willingness to obtain certification within a year. Compensation ranges from $18 to $21 per hour, with a Monday–Friday schedule and 8:30 AM–5:00 PM

Qualifications

• High School Diploma or equivalent required.
• State Pharmacy Technician License required.
• Certification or willingness to obtain certification within 1 year of hire.
• Ability to build and maintain relationships with a diverse population.
• Team and customer service oriented.

Responsibilities

• Provide and ensure excellent customer service to all pharmacy customers.
• Input prescriptions for new fills and refill accurately per the prescriber's order.
• Fill prescriptions and deliver them to the pharmacist for review.
• Check electronic system for prescriptions and processing promptly.
• Insurance processing, collecting accurate information, deductibles, coinsurance and copayments.
• Patient billing, AR management, delivery and mail orders, and reminders.
• Maintain accurate patient records, demographics, insurance, and allergies.
• Demonstrate knowledge of the pharmacy management and practice management systems.
• Review medications within the patient profile prior to refilling.
• Assist with unpacking and distributing orders and updating inventory.
• Notify pharmacist of inventory issues or need to order.
• Communicate patient adherence concerns to appropriate staff.
• Ask patients if they would like counseling from the pharmacist.
• Log errors to promote quality and improvements.
• Advise providers when corrections are required prior to processing prescriptions.
• Answer phones and return calls to patients promptly.
• Assist in coordination and delivery of medications.
• POS management and daily deposit accuracy.

Skills

Customer service

Communication

Teamwork

Attention to detail

Education

High School Diploma or equivalent

State Pharmacy Technician License

Certification or willingness to obtain certification within 1 year of hire

Tools

Pharmacy management system

Job description

Schedule: Monday through Friday, 8:30 AM to 5:00 PM (30-minute)

Compensation : $18 - $21 an hour (based on experience)

Job Summary

This role is responsible for assisting pharmacists in filling prescriptions, security and accuracy of operations, and the delivery of medications to the patient.

Duties And Responsibilities

• Provide and ensure excellent customer service to all pharmacy customers.
• Follow all federal, state, DEA, pharmacy board regulations, safety guidelines, as well as policies and procedures of the pharmacy and AbsoluteCARE.
• Input prescriptions for new fills and refill accurately per the prescriber’s order: (patient, provider, NDC, dosing, refills, dates, signatures, directions, drug-drug interactions, drug-allergies interactions and DAW coding). Prescriptions may be electronic, faxed or hand delivered.
• Fill prescriptions and deliver them to the pharmacist for review.
• Check electronic system throughout the day for electronic prescriptions and processing promptly.
• Insurance processing, collecting accurate information, deductibles, coinsurance and copayments.
• Patient billing, AR management, delivery and mail orders, phone call reminders, and mailing statements.
• Maintain accurate and up-to-date patient records, demographics, insurance, and allergies.
• Demonstrate a good working knowledge of the pharmacy management system and practice management system.
• Utilize dual systems as part of the fill process for the purpose of reconciliation and adherence monitoring.
• Review all medications within the patient profile at each point of contact or refill request as well as verification of appropriate follow-up appointments with the patient’s provider prior to refilling medications.
• Assist with unpacking and distributing orders and updating inventory as needed.
• Notify the pharmacist of inventory issues or the need to order.
• Responsible for “stickering” drugs appropriately.
• Communicate patient adherence concerns or psychosocial issues to the appropriate staff members: provider/nurse team, nurse educator, social worker, care manager as appropriate.
• Responsible for asking all patients if they would like to receive counseling from the pharmacist as well as conveying the arrival of patients the pharmacist has marked for counseling.
• log errors as they occur to promote quality and system improvements.
• Advise providers when corrections are required prior to processing prescriptions.
• Answer phones and/or returning phone calls to patients promptly.
• Assist in the coordination and delivery of medications.
• Place refill reminder calls and follow-up on said calls.
• Distribute patient adherence information for distribution of healthy rewards.
• Assist with EMR medication lists updates.
• POS management and ensure that all transactions are processed appropriately.
• POS reporting and accuracy of daily deposit.
• Ensure that returns are made monthly per the practice guidelines.
• Responsible for maintaining appropriate logs as designated.
• Participating in annual or biannual inventory.

Minimum Qualifications

• High School Diploma or equivalent required.
• 2-3 years’ experience in a similar role.
• State Pharmacy Technician License, required
• Certification or willingness to obtain certification within 1 year of hire.
• Personal and professional passion to help improve healthcare delivery.
• Ability to build and maintain relationships with a diverse population.
• Team and customer service oriented.

Working conditions

This job operates in a professional office environment. This role routinely uses general office equipment. -OR- This job operates in a professional office environment. This role routinely uses general office equipment. Often wear a special uniform, such as a lab coat or surgical scrubs, protective or safety attire, such as gloves and masks. Exposed to diseases and infections of patients daily. May share workspace with other technicians and staff.

Physical Requirements

• Ability to communicate clearly and exchange accurate information constantly.
• Ability to remain stationary for long periods of time.
• Constantly operates computer, keyboard, copy and fax machine, phone, and other general office equipment.
• Job may be physically demanding at times.
• Repetitious Movements.
• Ability to occasionally move objects up to 20 lbs.

Direct reports

None.

All Employees are expected to maintain the security and privacy of all information that is owned by AbsoluteCare or maintained on behalf of the company’s patients, employees, and business partners. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. This description reflects management’s assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned. This job description is subject to change at any time.