Pharmacy Technician

The Cancer & Hematology Centers; Grand Rapids (MI); On-site; USD 38,000 - 52,000; Full time

Job summary

The Cancer & Hematology Centers is seeking a Michigan-licensed Pharmacy Technician to dispense medications, process orders, and support both infusion and retail pharmacy operations. The role emphasizes accuracy, customer service, and collaboration with the pharmacist to ensure safe patient care.

You will handle data entry, inventory, claims, and pharmacist-supervised compounding, contributing to high-quality cancer care in a community setting.

Qualifications

• Must be a Michigan-licensed pharmacy technician.
• Retail or infusion pharmacy experience is helpful.
• Knowledge of prescription processing and pharmacist supervision is desirable.

Responsibilities

• Dispense prescription drugs to patients and assist with preparation and charging under pharmacist supervision.
• Process, enter and interpret physician orders for infusion or retail pharmacy.
• Provide quality patient care and excellent customer service.
• Perform inventory control and handle invoicing and packing slips accurately.
• Handle telephone inquiries and assist in resolving issues and complaints promptly.
• Ensure claims are filed in QS-1 NRx environment and record customer purchases in the POS system.
• Accept telephone prescriptions and refills and complete related paperwork.
• Prepare Compounded Sterile Products (CSP) with aseptic technique under supervision.

Skills

Customer service

Attention to detail

Communication skills

Education

Michigan Licensed Pharmacy Technician

Tools

QS-1 NRx

Point-of-Sale system

Job description

Our Mission

At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you’re going through and can offer compassion and resources to help. To us, it’s important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home.

Why Join Us?

We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.

Job Description

Dispense prescription drugs to patients and assist in the preparation and charging of medications and supplies under the supervision of the pharmacist. Provide quality patient care and excellent customer service. Processes, enters and interprets physician orders focusing on either infusion pharmacy or specialty retail pharmacy. Follow departmental procedures with regard to inventory control, claims submission and other administrative tasks.

Desired/ Required Qualification

Education: Michigan Licensed Pharmacy Technician

Experience: Retail pharmacy and /or infusion pharmacy, claim reconciliation or accounting background helpful.

Primary Duties And Responsibilities (Essential Functions)

• Pharmacy technician will have primary work duties either to infusion or retail pharmacy. Based on division of activities, duties will be identified as applicable or not.
• Input customer and prescription data into pharmacy computer system. Create prescription labels, accurately retrieve medication for dispensing, and place medication into prescription containers, done under supervision of pharmacist and in accordance with local and federal law.
• Ensure excellent customer service in the Retail Pharmacy department.
• Inventory control and accurate handling of pharmaceuticals, packing slips and invoices.
• Handle telephone inquiries, and assist in resolving issues and complaints in a timely manner.
• Ensure claims are properly filed in the QS-1 NRx environment. Enter customer purchases into Point-of- Sale system.
• Accept telephone prescriptions and refills from physician offices as well as written prescriptions from patients. Complete paperwork related to filling prescriptions.
• Using aseptic technique, accurately prepares Compounded Sterile Products (CSP), including anticancer chemotherapeutic medications under the direct or indirect supervision of a Pharmacist.
• Insures the safety of all patients and personnel by following CHC protocols and NIOSH/OSHA guidelines for preparation, delivery, and disposal of potentially cytotoxic agents.
• Enters physician orders correctly, checks patient profiles, allergies, duplicate therapies and drug interactions for review by a Pharmacist or other qualified healthcare professional. Precisely charges and credits patients, nursing units, and other facilities for medications dispensed from Pharmacy. Monitors and maintains drug (including controlled substances), research, indigent, and sample inventories and associated logs.
• All other duties assigned.