Pharmacy Technician

LiveWell Homecare Agency; Grand Rapids (MI); On-site; USD 32,000 - 45,000; Full time

Job summary

LiveWell Homecare Agency in Grand Rapids, MI is seeking a detail-oriented associate to support licensed pharmacists in preparing medications, stocking products, and delivering excellent service.

You will count tablets, label bottles, maintain patient profiles, process insurance claims, and assist customers at the registers while upholding HIPAA and store policies. Join a team focused on patient care and accuracy.

Qualifications

• High school diploma or equivalent.
• 1+ year customer service or pharmacy-related experience with proper certification.
• Ability to read, write, interpret documents, and perform basic math.
• Detail-oriented with suggestive selling knowledge.

Responsibilities

• Stock and inventory medications, notify management of supply needs.
• Receive prescriptions and refills, prepare, and label products.
• Maintain patient profiles and insurance documentation.
• Operate cash registers, handle transactions, and provide customer service.
• Ensure compliance with HIPAA and legal policies.
• Assist with tasks delegated by the pharmacist and maintain a professional environment.

Skills

Customer service

Pharmacy experience

Basic math

Reading & writing

Detail-oriented

Education

High school diploma or equivalent

Job description

Role Overview:

Responsible for providing accurate and efficient assistance to licensed pharmacists by preparing medications, stocking products, and delivering excellent customer service. Tasks include counting tablets, labeling bottles, maintaining patient profiles, processing insurance claims, operating cash registers, and ensuring a clean, well-stocked department.

Key Responsibilities:

• Stock and inventory medications, notify management of supply needs.
• Receive prescriptions and refills, prepare, and label products.
• Maintain patient profiles and insurance documentation.
• Operate cash registers, handle transactions, and provide customer service.
• Ensure compliance with HIPAA and legal policies.
• Assist with tasks delegated by the pharmacist and maintain a professional environment.

Qualifications & Skills:

• High school diploma or equivalent.
• Preferred: 1+ year customer service or pharmacy-related experience with proper certification.
• Ability to read, write, interpret documents, and perform basic math.
• Detail-oriented with suggestive selling knowledge.

Physical Requirements:

Ability to lift/move up to 30-50 pounds, stand, walk, and perform physical tasks in a retail environment. Reasonable accommodations available for disabilities.

Join a team committed to a People First culture, offering comprehensive benefits and development opportunities. Equal opportunity employer; sponsorship for work visas not available.