Pharmacy Technician

CVS Health; Crown Point (IN); On-site; USD 23,419 - 37,195; Part time

Benefits offered by this job

Affordable medical plan options

401(k) plan with matching contributions

Employee stock purchase plan

Flexible work schedules

Tuition assistance

Job summary

A leading health care provider is looking for a part-time Pharmacy Technician in Crown Point, Indiana. You will be responsible for supporting pharmacy operations, managing patient interactions, and ensuring compliance with health regulations. Ideal candidates should have a high school diploma and be willing to complete training. The role emphasizes customer service and attention to detail while offering a pay range of $17.00 - $27.00 per hour. Join a team dedicated to improving patient health and safety.

Qualifications

• Must comply with state Board of Pharmacy requirements.
• 1-3 years previous experience as a Pharmacy Technician preferred.

Responsibilities

• Follow pharmacy workflow procedures for prescription fulfillment.
• Help manage and improve patient health.
• Understand and comply with all relevant laws, regulations, and CVS policies.
• Deliver additional patient health care services, e.g. immunizations.

Skills

Customer Service

Attention to Detail

Communication Skills

Mathematical Reasoning

Problem Resolution

Education

High school diploma or equivalent

Job description

Job Purpose and Summary

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system— and their personal health care— by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day and our Pharmacy Technicians play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise.

Responsibilities

• Live our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
• Follow pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick‑up, drive‑thru, and drop‑off) for safe and accurate prescription fulfillment
• Contribute to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick‑up, drive‑thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems
• Complete basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
• Contribute to a high‑performing team, embrace a growth mindset, and be receptive to feedback; actively seek opportunities to expand clinical and technical knowledge needed to better assist patients
• Remain flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily travel to stores in the market to work shifts as needed by the business
• Understand and comply with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Comply with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and record‑keeping, and to protect patient privacy and security
• Deliver additional patient health care services (e.g., immunizations, point‑of‑care testing, and voluntarily staffing off‑site clinics), where allowable by law and supported by required training and certification

Immunization Responsibilities

• Complete additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines
• Educate patients about the importance of vaccines and refer patients to the Pharmacist‑on‑duty for vaccination questions
• Monitor for, and respond to, adverse reactions; report adverse reaction events per public health requirements
• Review and collect patient information; track and document for each applicable patient
• Monitor and manage vaccine supplies

Required Qualifications

• Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to age, education, and licensure/certification
  1. If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
  2. If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
• State‑level licensure and national certification requirements vary by state, click here to learn more.

Essential Functions

• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe
• Attention and Focus
  1. Ability to concentrate on a task over a period of time
  2. Ability to pivot quickly from one task to another to meet patient and business needs
  3. Ability to confirm prescription information and label accuracy, ensuring patient safety
• Customer Service and Team Orientation
  1. Actively look for ways to help people, and do so in a friendly manner
  2. Notice and understand patients' reactions, and respond appropriately
• Communication Skills
  1. Use and understand verbal and written communication to interact with patients and colleagues
  2. Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Mathematical Reasoning
  1. Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day's supply, and/or number of full bottles and additional bottles needed to fill a prescription
• Problem Resolution
  1. Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
• Physical Demands
  1. Be mobile and remain upright for extended periods of time
  2. Lift, scan, and bag items
  3. Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
  4. Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
  5. Extend hand(s) and arm(s) multiple directions to place, move, and lift items
  6. Control precision; quickly adjust machines to exact positions
  7. Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
  8. Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
  9. Occasionally lift up to 20 lbs and/or exert up to 20 lbs. of force; frequently lift up to 10 lbs and/or exert up to 10 lbs. of force; consistently lift and/or exert a negligible amount of force to move objects.
  10. Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
  11. Have the ability to receive detailed information through oral communication
• Any additional tasks as directed by Supervisor or Manager

Preferred Qualifications

• 1-3 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Ability to work in the home store, and across the market in other locations, to meet business needs

Anticipated Weekly Hours

29

Time Type

Part time

Pay Range

$17.00 - $27.00

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No‑cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.