Pharmacy/Technician

Jobtome; Cottage Grove (MN); On-site; USD 28,000 - 36,000; Full time

Job summary

Jobtome in Cottage Grove, MN is seeking a Pharmacy Clerk to provide exceptional customer service and support pharmacy operations. You will assist with dispensing, data entry and patient inquiries while maintaining HIPAA compliance and accurate records.

The role requires 18+ years old, a High School Diploma or GED, and ability to handle confidential information. You will collaborate with pharmacists, manage inventory, and assist with billing and reception duties in a fast-paced environment.

Qualifications

• High School Diploma or GED (required).
• Must be 18 years old.
• Ability to handle highly confidential information.
• Meets minimum state requirements to perform the functions related to the position.

Responsibilities

• Comply with local, state and federal regulations.
• Follow food safety and sanitation guidelines and report unsafe conditions.
• Understand and perform ordering functions with primary and secondary wholesalers.
• Follow company guidelines on inventory management and ordering of medications and supplies.
• Maintain clean and organized work stations and customer waiting areas.
• Count, measure and prepare specified product following best practices.
• Complete billing procedures to ensure value for customer and company.
• Answer phone, triage calls and respond to inquiries.
• Adhere to cash handling policies for transactions.
• Provide stellar customer experience during reception, data entry, adjudication and dispensing.
• Assist pharmacist in responsibilities not requiring professional judgment.
• Ensure HIPAA compliance and company policies.
• Support health and wellness initiatives.
• Handle legend orders and Central Fill deliveries.
• Work cooperatively in a fast-paced environment.
• Handle conflicts professionally.
• Maintain honesty and integrity in customer and business information.
• Follow directions and seek help when needed.
• Interact with minors, individuals with special needs, and older adults.

Skills

Customer service

HIPAA compliance

Education

High School Diploma or GED

Job description

Provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES

• Comply with local, state and federal regulations;
  report all illegal activity, including robbery, theft or fraud
• Comply with and reinforce all food safety, sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations;
  identify unsafe conditions and notify store management
• Understand and perform ordering functions with primary and secondary wholesalers
• Understand and follow the company guidelines on computerized inventory management, control, and ordering of all medications, devices, supplements and supplies
• Maintain departmental standards including keeping clean and organized work stations and customer waiting areas
• Count, measure and prepare specified product using company best practices
• Complete billing procedures adequately to assure best value to the customer and the company
• Answer phone and triage calls and answer inquiries as appropriate
• Understand and adhere to guidelines on accepting and tendering vendor coupons, limits on cash shortages and company shrink guidelines
• Understand and follow the company guidelines on the operation of the cash register and follow all cashier handling policies to prevent loss including tendering electronic fund transactions such as Credit/Debit Cards, EBT and Gift Cards, as well as cash and check transactions
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing
• Assist pharmacist in all responsibilities except those that require a pharmacist’s professional judgement
• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations and the company’s policies regarding the same
• Support company health and wellness initiatives
• Put away legend orders, including Central Fill deliveries
• Ability to work cooperatively in high paced and sometimes stressful environment
• Ability to manage conflict xzgxqkn in a reasonable, nonconfrontational and cooperative manner
• Ability to act with honesty and integrity regarding customer and business information
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
• Must be able to perform the essential job functions of this position with or without reasonable accommodation
  

QUALIFICATIONSMINIMUM

• High School Diploma or GED
• Must be 18 years old
• Ability to handle highly confidential information
• Meets minimum state requirements to perform the functions related to the position

DESIRED

• Any previous comparable experience
• Any equivalent experience of a pharmacy clerk
• EPRN familiarity