Pharmacy Technician

Kroger; Bennett (CO); On-site; USD 16,531 - 23,419; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Paid time off

Employee Assistance Program

Tuition reimbursement

Job summary

Kroger in Bennett, Colorado is seeking a friendly pharmacy clerk to provide exceptional customer service, assist pharmacists, handle cash and electronic transactions, and help maintain a clean, safe and compliant store environment.

You will perform data entry, inventory control, billing processes, and respond to customer inquiries while following HIPAA and company privacy policies in a fast-paced team setting.

Qualifications

• High school diploma or GED; 18+ years old.
• Ability to handle confidential information and meet state requirements.
• Previous pharmacy clerk experience is a plus.

Responsibilities

• Provide exceptional customer service and assist pharmacists.
• Handle cash, credit/debit, EBT, and other transactions at the register.
• Maintain sanitation, inventory, and accurate pricing on shelves and in systems.
• Process billing and adjudication with attention to accuracy.
• Follow HIPAA and company privacy policies; support health initiatives.

Skills

Customer service

Data entry

HIPAA compliance

Cash handling

Phone etiquette

Education

High School Diploma or GED

Tools

EPRN

Job description

Job Description

Provide exceptional customer service to help people live healthier lives by treating customers and employees fairly and ethically, maintaining a safe, clean, inclusive environment, and providing the right products and services at the right time with accurate pricing. Deliver direct patient intervention and relevant health and wellness services in accordance with state and federal laws while demonstrating our core values of respect, honesty, integrity, diversity, inclusion, and safety.

Responsibilities

• Comply with local, state and federal regulations; report all illegal activity.
• Enforce food safety, sanitation and health code regulations; flag unsafe conditions to management.
• Handle ordering functions for primary and secondary wholesalers.
• Control inventory, medications, devices, supplements and supplies via computerized system.
• Maintain departmental cleanliness and customer areas.
• Count, measure and prepare products following best practices.
• Complete billing processes to ensure value for customers and company.
• Answer phone calls, triage inquiries.
• Adhere to vendor coupon, cash shortage and shrink guidelines.
• Operate cash register and handle electronic transactions (credit/debit, EBT, gift cards) and cash/check.
• Provide stellar customer experience while handling reception, data entry, adjudication, dispensing.
• Assist pharmacist except where professional judgement is required.
• Follow HIPAA and company privacy policies.
• Support company health and wellness initiatives.
• Put away legend orders including Central Fill deliveries.
• Work cooperatively in a high-paced, sometimes stressful environment.
• Manage conflict in a non-confrontational manner.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when needed.
• Assist minors, individuals with special needs, or older adults.
• Perform essential job functions, with or without reasonable accommodation.

Qualifications

Minimum

• High School Diploma or GED.
• Age 18 or older.
• Ability to handle highly confidential information.
• Meet state requirements for the position.

Desired

• Previous comparable experience.
• Equivalent experience as a pharmacy clerk.
• Familiarity with EPRN.

Benefits

• A wide range of healthcare coverage, including medical, dental, vision and prescription.
• Flexible scheduling, paid time off and holiday/sick pay.
• Employee Assistance Program counseling and financial coaching.
• Associate discounts on purchases.
• Up to $21,000 in tuition reimbursement.
• Opportunities for career growth and training.