Pharmacy Technician

Express Rx | NW Staffing LLC | SCPG OpCo LLC; Baltimore (MD); On-site; USD 38,000 - 48,000; Full time

Job summary

The Pharmacy Technician role at NW Staffing LLC (Express Rx) in Baltimore, MD focuses on prescription processing and patient communication in a fast-paced retail setting.

You will assist pharmacists, manage prescriptions, check insurance claims, and maintain accurate records while upholding safety standards and customer service excellence.

Qualifications

• High School diploma or GED or equivalent.
• Registered with State Board of Pharmacy.
• Proven focus on patient care.
• Proven communication and customer service skills.
• Strong math skills and attention to detail.
• Experience in retail pharmacy preferred.
• Knowledge of medication dosage measurements and pharmacy terminology.
• National Certification is an asset with PTO/pay benefits.

Responsibilities

• Assist pharmacists in safe medication distribution and patient care.
• Sterilize surfaces/equipment and prepare the pharmacy for opening.
• Greet customers and answer questions.
• Receive prescriptions and verify validity.
• Enter prescriptions into the system under pharmacist review.
• Ensure accurate patient and prescription information.
• Resolve issues such as insurance claims.
• Sort, stock, label medications and monitor inventory.
• Undertake administrative tasks and record-keeping as needed.

Skills

Customer service

Attention to detail

Communication

Prescription processing

Pharmacy terminology

Team collaboration

Education

High School diploma or GED

State Board of Pharmacy registration

National Certification (asset)

Tools

Pioneer

Prescription management system

Job description

Job description

NOTE: We are never open on Sunday, close at 6 pm M-T, close at 5pm on Fridays and open 3 hours on Saturday!

JOB DESCRIPTION: Pharmacy Technician LOCATION: Retail Pharmacy REPORTS: Directly to PIC and/or Lead Pharmacy Technician COMPANY: NW Staffing LLC || dba Express Rx

SUMMARY

The PHARMACY TECHNICIAN oversees many aspects of the retail pharmacy, with their main roll being prescription processing and patient interaction/communication. Additional duties include, but not limited to prepare pharmacy for business; monitor inventory, which may include stocking and labeling; record-keeping, etc. They must work well in a fast-paced environment and have strong customer service skills.

KEY RESPONSIBILITIES

• Responsible for assisting Pharmacists in the safe distribution of medications and the provision of pharmaceutical care.


• Sterilize surfaces and equipment and prepare the pharmacy for opening


• Greet customers and answer questions


• Receive prescriptions and check their validity


• Enter and process prescriptions into the pharmacy system, where permitted by pharmacy regulations, and only at the direction of the supervising pharmacist after their review of the prescription in accordance with Company policy and federal/state regulations


• Ensure all information regarding patient and prescription is complete and accurate


• Resolve issues when they arise, e.g., rejected insurance claims


• Select the appropriate medicine and measure dosages to fill prescriptions


• Sort, stock, label medication and monitor inventory


• Undertake administrative tasks, e.g., record-keeping, as needed


• Comply with all security measures and quality standards


• Other work tasks as assigned by Management

NOTE: Pharmacy Technician is prohibited from: 1) Performing the final check of a prescription; and 2) Performing any type of counseling with patients.

EXPERIENCE or REQUIREMENTS

• High School diploma, GED, or equivalent - required


• Registered with State Board of Pharmacy - required


• Proven focus on patient care - required


• Proven communication and customer service skills - required


• Strong math skills - required


• Outstanding organizational skills - required


• Reliable with a keen eye for detail - required


• Experience as a Pharmacy Technician in a retail environment - preferred


• Knowledge of medication and dosage measurement - preferred


• Knowledge of pharmacy law and medical terminology - preferred


• Experience with a prescription management system, e.g., Pioneer - is a plus


• National Certification is an asset and rewarded with increased PTO and pay

PHYSICAL REQUIREMENTS

• Must be able to stand, walk, sit, and reach outward on a frequent basis.


• Must be able to reach above shoulder height, climb, crawl, squat, kneel and bend.


• Must be able to push/pull up to 50 pounds or less.


• Must be able to lift/carry up to 15 pounds frequently and up to 35 pounds occasionally.


• Specific vision requirements and ability include (but not limited to):


• Close reading.


• Distant recognition.


• Peripheral capability.


• Ability to adjust focus rapidly.