Pharmacy tech evening shift 3-1130 pm

Rhode Island Hospital; Rhode Island; On-site; USD 25,000 - 39,000; Full time

Job summary

Rhode Island Hospital is seeking a Pharmacy Technician Specialist to support the Pharmacy Services team. The role involves preparing, formulating and packaging medications under pharmacist supervision, and coordinating with staff and patients to ensure accurate prescriptions and billing.

The technician will rotate among assignments, maintain confidentiality, and help with inventory, dispensing and customer interactions in a fast-paced hospital setting.

Qualifications

• High school diploma or equivalent.
• RI Pharmacy Technician license current.
• CPhT certification or 1 year of licensed tech experience; exam within 6–12 months of hire.
• Ability to use pharmacy systems and standard software (pharmacy systems, billing).

Responsibilities

• Assist pharmacist and technicians in medication preparation and packaging.
• Input patient information and process billing and insurance details.
• Maintain patient confidentiality and comply with the compliance program.
• Provide excellent customer service and resolve issues or questions from patients/customers.

Skills

Customer service

Communication skills

Computer skills

Teamwork

Education

High school diploma

Some college coursework

Rhode Island Pharmacy Technician license

CPhT certification

Tools

Microsoft Office

Job description

SUMMARY

Reports to Manager, Retail Pharmacy Services. Under the supervision of a Pharmacist and direction of the Pharmacy Technician Group Leader, the Pharmacy Technician Specialist rotates to all applicable work assignments and work shift as business need dictates and contingent upon individual demonstrated competency of necessary skills and knowledge for the respective area.Utilizes experience-based knowledge to perform more advanced technical functions in preparing, formulating and packaging medication and pharmaceutical supplies. Assists the Pharmacy Technician Group leader to coordinate activities in keeping with the scope of services provided, and with consideration to the age of the patients/customers being served. Interacts professionally as needed with patients/customers, practitioners and their support personnel to obtain accurate information, including insurance information, needed to process patient/customer prescriptions, and to process accurate payment transactions. Accesses, inputs and retrieves necessary information using multiple pharmacy system applications. Brown University Health employees are expected to successfully role model the organization's values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

RESPONSIBILITIES

PRINCIPAL DUTIES AND RESPONSIBILITIES

• Is responsible for knowing and acting in accordance with the principles of the Brown University Health Corporate Compliance Program and Code of Conduct.
• Exhibits a friendly, pleasant and helpful nature demonstrating a strong customer service orientation when interacting with patients/customers, practitioners, and support personnel. Responds to questions relative to cost and availability of medication and pharmaceutical supplies. Informs patients/customers, practitioners and their support personnel of wait times and any issues regarding drug availability, including advising on the refill authorization process for expired prescription orders.
• Protects and maintains patient/customer confidentiality while collecting patient/customer personal information necessary for filling prescriptions such as name, address, date of birth and insurance information. Enters pertinent patient/customer data into appropriate pharmacy systems in order to ensure accurate charging for services and processing of insurance billing/payment as well as patient/customer co-pay information. Collects and processes payment for patient/customer transactions.
• Assists patients/customers in resolving identified problems. Refers patients/customer questions concerning medications and drug interactions to the pharmacist on duty.
• Determines patient needs and as appropriate, facilitates referral to case management, if required. Promotes and facilitates available pharmacy services including delivery of prescriptions and/or medical equipment to discharged patient's bedside.
• Rotates to all applicable work assignments and work shifts as business need dictates and contingent upon individual demonstrated competency of necessary skills and knowledge for the respective area.
• Assumes responsibility for assigned areas of the pharmacy including inventory management, medication purchasing, medication compounding and repackaging, dispensing, and sales.
• Prepares, formulates and packages medications including hazardous substances, controlled substances, and other pharmaceutical supplies under the immediate supervision of a pharmacist.
• Coordinates quality assurance activities for assigned areas of the pharmacy.
• Ensures medication supply areas are neat and orderly, chemotherapy agents are appropriately segregated, and all medications are stored under proper conditions for light, temperature, and sanitation.
• Participates in quality assessment and improvement activities and medication safety initiatives of the pharmacy. Utilizes approved process for reporting actual, prevented and near miss medication errors.
• Acknowledges and demonstrates professionalism for self and others.
• Performs other duties as assigned.

MINIMUM QUALIFICATIONS

EXPERIENCE &BASIC KNOWLEDGE

High school graduate or equivalent degree. Completion of one to two years of college preferred.

Maintains current unrestricted Rhode Island Pharmacy Technician licensure.

Holds and maintains current National Pharmacy Technician Certification (CPhT) or has a minimum of one-year licensed pharmacy technician work experience, sits for National Pharmacy Technician Certification (CPhT) exam within first 6 months of hire, and achieves and maintains National Pharmacy Technician Certification (CPhT) within 12 months of hire.

Must possess solid computer skills including Microsoft Offic