Pharmacy Tech |No Weekends| Full-Time

Heritage Health; Coeur d'Alene (ID); On-site; USD 36,000 - 52,000; Full time

Job summary

Heritage Health in Idaho is seeking a Pharmacy Technician to support patients and healthcare providers across community health centers, including in-house pharmacies. This role emphasizes accurate prescription processing, customer service, and teamwork.

You will enter data into pharmacy and health center systems, assist with inventory, complete drug reconstitutions and calculations, and help ensure timely medication dispensing. Strong computer skills and attention to detail are essential.

Qualifications

• Licensed as a Certified Pharmacy Technician in Idaho is preferred or must apply and receive license before start date.
• Experience with electronic health records and third-party billing preferred.
• Familiarity with the 340B Drug Pricing Program preferred.
• Vaccine administration certification preferred.

Responsibilities

• Assists in processing prescription refill requests and prior authorizations per established protocols.
• Provides exceptional customer service to patients, providers, and pharmacies to maintain high patient satisfaction.
• Accurately enters data into pharmacy and health center software systems and processes prescriptions for dispensing.

Skills

EHR systems

Third-party billing

Data entry and typing

Microsoft Office Suite

Medical terminology

Team collaboration

Attention to detail

Education

Certified Pharmacy Technician Idaho license (preferred)

Tools

Pharmacy management software

Job description

Description

The Pharmacy Technician will provide integrated support to patients and healthcare providers in a community health center setting, ensuring the delivery of continuous pharmacy services. This position requires collaboration within a multidisciplinary team to enhance patient care and promote effective medication management. The role may be located at any of the Heritage Health locations, including in-house community pharmacies.

The Pharmacy Technician will provide integrated support to patients and healthcare providers in a community health center setting, ensuring the delivery of continuous pharmacy services. This position requires collaboration within a multidisciplinary team to enhance patient care and promote effective medication management. The role may be located at any of the Heritage Health locations, including in-house community pharmacies.

The Minimum Qualifications

• Licensed as a Certified Pharmacy Technician in the State of Idaho is preferred, or must apply and successfully receive a license before the start date of employment.


• Experience with electronic health records and third-party billing preferred.


• Familiarity with the 340B Drug Pricing Program preferred.


• Vaccine administration certification preferred.

Requirements

Your Essential Duties

• Assists in all aspects of processing prescription refill requests and prior authorizations by following established protocols.


• Plays a key role in maintaining a high level of patient satisfaction by providing exceptional customer service to patients, providers, and pharmacies.


• Accurately enters data into pharmacy and health center software systems and processes prescriptions to be dispensed as applicable.


• Assists with inventory management.


• Completes accurate reconstitution of pharmaceutical drugs and any necessary calculations.


• Regular and predictable attendance is an essential function of this position.


• Performs miscellaneous job-related duties as assigned.

Your Success Factors

• Advanced computer skills required.


• Ability to navigate through different Electronic Record platforms and computer systems.


• Strong typing and data entry skills with attention to accuracy and detail.


• Proficiency in Microsoft Office Suite: Outlook, Word, Excel, etc.


• Basic Life Support (BLS).


• Medical terminology and accurate spelling required.


• Strong dedication to follow-through and closed-loop communication.


• Ability to work both independently and in a team environment.


• Demonstrates analytical and problem-solving skills.


• Ability to multi-task in fast-paced work environment.


• Ability to collaborate and communicate throughout interdisciplinary teams.

Job Overview

Working Conditions

Work is normally performed in a typical interior clinic work environment in a pharmacy or office building. Work may be demanding and chaotic at times. May be exposed to patient population that will present a variety of contagious diseases, physical injuries and emotional states of mind.

Physical/Mental Requirements

• Extended periods of standing at a desk and working on a computer.


• Frequent walking between different areas of the Pharmacy, such as dispensing counter, storage areas, pharmacy shelves.


• Ability to safely and accurately manage inventory on shelves of varying heights, requiring bending, reaching, and stretching.


• May lift up to 15 pounds at times.


• Must be able to access and navigate various departments of a given location.


• Must be able to complete tasks in a noisy or stressful environment.


• Must be able to adhere to process protocol.

Safety

Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.