Pharmacy Support Specialist — Vaccines & Customer Care

Hy-Vee Inc; Keokuk (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee is seeking a Pharmacy Clerk to support day-to-day operations in our Pharmacy department. You will assist customers, stock supplies, handle cash transactions, and help keep the pharmacy running smoothly and looking its best.

The role requires a high school diploma or equivalent; vaccination certification is required if administering vaccines, and prior experience in a similar setting is preferred. This is a full-time, on-site position in a fast-paced retail pharmacy environment.

Qualifications

• High school diploma or equivalent is required.
• Vaccination certification is required if administering vaccines.
• Experience in retail or pharmacy settings is preferred.

Responsibilities

• Provide prompt, friendly customer service by greeting customers with a smile and learning their names.
• Answer the telephone promptly and assist with refill orders.
• Gather patient information required to prepare prescriptions.
• Stock received product and supplies and keep pharmacy supplies well stocked.
• Review prescriptions not picked up and coordinate with the department manager.
• Log invoices and complete cash transactions accurately.
• Prepare paperwork and assemble medicines for delivery orders and mail-outs.
• Coordinate nursing home medicines as necessary.
• Administer vaccines as allowed by law, with required certification where applicable.
• Maintain pharmacy cleanliness and confidentiality of patient information.
• Work as a team to ensure customer satisfaction and a pleasant work environment.
• Assist in other areas of the store as needed.

Skills

Customer service

Phone handling

Stock management

Prescription prep

Detail orientation

Education

High school diploma or equivalent

Vaccination certification

Job description

Hy-Vee is seeking a Pharmacy Clerk to support day-to-day operations in our Pharmacy department. You will assist customers, stock supplies, handle cash transactions, and help keep the pharmacy running smoothly and looking its best.

The role requires a high school diploma or equivalent; vaccination certification is required if administering vaccines, and prior experience in a similar setting is preferred. This is a full-time, on-site position in a fast-paced retail pharmacy environment.