Pharmacy Support & Customer Care Specialist

Walgreens; Leeds (AL); On-site; USD 22,000 - 28,000; Full time

Job summary

Walgreens in Leeds, Alabama is seeking a customer-focused team member to support daily pharmacy and retail operations. You will greet customers, assist with products, and operate the cash register while helping the pharmacist process prescriptions using pharmacy systems.

The role emphasizes accurate servicing, stocking, and friendly, proactive customer care. Prior retail experience and PTCB training are preferred; flexibility for evenings/weekends is a plus.

Qualifications

• Fluent in reading, writing, and speaking English.
• Willing to work flexible schedule including evenings and weekends.

Responsibilities

• Assist pharmacist under supervision and use pharmacy systems to process prescriptions.
• Provide courteous, efficient checkout service and assist customers.
• Maintain store cleanliness and merchandise displays.
• Handle returns, discounts, and OTC assistance as applicable.

Skills

Customer service

Cash handling

Communication

Teamwork

Attention to detail

Education

PTCB certification

Tools

Pharmacy systems

POS system

Inventory software

Job description

Walgreens in Leeds, Alabama is seeking a customer-focused team member to support daily pharmacy and retail operations. You will greet customers, assist with products, and operate the cash register while helping the pharmacist process prescriptions using pharmacy systems.

The role emphasizes accurate servicing, stocking, and friendly, proactive customer care. Prior retail experience and PTCB training are preferred; flexibility for evenings/weekends is a plus.