Pharmacy Supervisor - Specialty Mail Order (Pharmacist)

CVS Health; Fairfield (NJ); On-site; USD 142,000 - 225,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

Vision coverage

401K

Tuition reimbursement

Employee discount

Paid time off

Holidays

Job summary

CVS Health in Fairfield, NJ, is seeking a Pharmacist Supervisor to lead the Specialty Mail Order Pharmacy team. You will supervise staff, direct daily workflow, interview and evaluate performance, and ensure policy compliance while delivering exceptional customer service.

The role requires NJ licensure, 1+ year of leadership, and the ability to work a rotating schedule across day parts. Benefits include comprehensive medical, dental, vision, and retirement options.

Qualifications

• Licensed Pharmacist in New Jersey.
• 1+ years of team leadership experience.
• Willingness to commit to rotating shifts.
• Experience in a high‑intensity production environment.
• Ability to lead and coach staff.

Responsibilities

• Monitor workflow and production measures for timely, accurate dispensing.
• Collaborate with management to resolve issues per guidelines.
• Participate in Quality Improvement by tracking KPI data and coaching.
• Review daily production reports and provide insights to team.
• Provide training, coaching and motivation to staff.
• Hold regular meetings for process improvements and training updates.
• Ensure a positive environment to encourage teamwork and service.
• Conduct bi‑annual performance reviews and follow up on updates.
• Coordinate workflow changes and issue resolutions across the department.

Skills

Team leadership

Workflow optimization

Production environment

Coaching staff

On-site operation

Education

Pharmacy degree

Job description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

Position Summary

CVS Health has an exciting opportunity for a Pharmacist Supervisor in our Specialty mail service pharmacy.

As the Pharmacist Supervisor you will supervise staff in our Specialty Mail Order Pharmacy, and to provide direction to other professional and non-professional staff within Pharmacy operations to ensure that patient requests are met and prescription orders are processed in an accurate and efficient manner to achieve exceptional customer service and to exceed company and customer expectations. As the Pharmacist Supervisor you will be responsible for directing daily workflow, interviewing/hiring, evaluating & reviewing performance, coaching & counseling, disciplinary action and daily supervision of the staff to ensure that all department and company policies and procedures are followed.

This position oversees daily operations in fulfillment. Fulfillment center operates with a total of over 100 employees with each supervisor managing around 25 reports each.

Hours of operation are 6:00am-11:30pm Monday through Thursday, Friday from 7:00am through 8:00pm, and Sunday 8:00am-1:30pm.

In this role you will be responsible for

• Monitoring workflow and production measures throughout the day for timely and accurate dispensing of patient orders.
• Working with the manager to resolve issues and problems according to set guidelines.
• Actively participate in the company's Quality Improvement Program by monitoring each employee for accuracy, productivity, and customer service through collecting key performance indicator data, evaluating results and making recommendations for improvement to the quality team and the individual through coaching sessions.
• Monitor reports for daily production volume to ensure efficiency and accuracy is reflected in assignment groups and overall team statistics and provide to management and quality team as requested.
• Provide individual and department training, coaching, counseling, and motivation.
• Hold regular meetings to encourage suggestions for process improvements and to provide necessary information and training updates.
• Work with management to motivate staff by providing an enjoyable working environment that encourages teamwork and internal and external customer service. Consistently offer positive feedback to staff on an individual and department level. Provide coaching to individuals to improve performance, encourage growth, and offer opportunity for success on the job. Counsel and administer corrective action as needed in accordance to department and Human Resource policies and procedures when necessary.
• Complete bi-annual written performance reviews and discuss with individuals along with ongoing performance updates throughout the year.
• Coordinate workflow and procedure changes and issues/problem resolutions as it relates to the department and the company

We offer a competitive benefit package including vacation, 10 paid holidays per year, health/dental/vision insurance, employee discounted stock purchase program, 401K, tuition reimbursement, and 20-30% employee discount at all CVS stores. CVS Health has an exciting opportunity for a Pharmacist Supervisor in our Specialty mail service pharmacy located in Fairfield, NJ.

Schedule

Schedule requires candidate to be flexible working a weekly rotating shift:

• 1st shift 6:00am-3:00pm
• 2nd shift 8:30am-5:00pm
• 3rd shift 11:30am-8:00pm
• 4th shift 2:00pm-10:30pm (12:00pm-8:00pm on Fridays)

On-site weekend work is usually not required, although could be expected occasionally.

Physical Requirements

This role requires standing and walking, lifting and moving items ranging from 30-60lbs, and active participation in production when volume necessitates. You will also have computer work daily.

Required Qualifications

• Proven ability to evaluate work and process flow to ensure optimal efficiency.
• 1+ years prior team leadership experience
• Ability to commit to the rotating shift schedule shown above.
• Proven experience in a high intensity, fast paced production environment.
• Proven ability to effectively manage people and provide team leadership.
• Licensed Pharmacist in New Jersey
• Ability to work 100% onsite at our facility in Fairfield, NJ

Preferred Qualifications

• Specialty Pharmacy Experience
• Multiple state licensed as a Pharmacist
• One year of previous people leadership experience

Education

• Pharmacy degree from an accredited college of pharmacy

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$141,600.00 - $225,000.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 09/30/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.