Pharmacy Solutions Manager - REMOTE
Liviniti
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Benefits offered by this job
Job summary
Liviniti, LLC is seeking a Pharmacy Solutions Manager for remote work to drive implementation and quality assurance of pharmacy programs across Liviniti Health's network. The role requires a licensed Pharmacist with PBM/network experience, leading onboarding, data integrity, communications, program development, and cross-functional collaboration.
Travel up to 30% and full-time salaried. Will contribute to network growth, achieve program goals, and maintain HIPAA/compliance standards while
Qualifications
- PharmD required with pharmacy network and PBM experience.
- Minimum 7 years progressive experience in pharmacy network operations.
- Experience managing regulatory submissions, audits, and compliance monitoring.
- Ability to work cross-functionally with Legal, Compliance, IT, and leadership.
Responsibilities
- Lead onboarding and setup of Health System pharmacies and credentialing.
- Manage communications with pharmacy partners and escalation handling.
- Develop and roll out pharmacy programs and network strategies.
- Collaborate cross-functionally to align program requirements across teams.
- Produce pharmacy-specific reporting and monitor performance.
Skills
Education
Job description
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.
8 days ago Requisition ID: 1555
Pharmacy Solutions Manager - REMOTE
The Pharmacy Solutions Manager is a licensed pharmacist responsible for driving the implementation, oversight, functionality, and quality assurance of pharmacy programs across Liviniti Health's network Health System pharmacies. This role serves as a key point of connection between Health System pharmacy partners and internal team-leading communications, resolving escalated issues, and supporting new programs, network strategy, and client implementations. The Pharmacy Solutions Manager develops scalable processes and procedures, delivers pharmacy-specific reporting, and provides the specialized support needed to manage and grow the network with accuracy, consistency, and excellence. The Pharmacy Solutions Manager is required to perform the following duties and professionally undertakes the following responsibilities:
- Lead the onboarding and setup of Health System owned/affiliated pharmacies, ensuring accurate participation records, credentialing documentation, and system configuration.
- Lead and assist with all required Payment-Remit set up communications.
- Validate pharmacy data and set up accuracy through routine quality checks and audits, correcting discrepancies before they impact claims, payments, or reporting.
- Lead communications with Health System owned/affiliated pharmacies to collect, document, and store relevant documents.
- Maintain a centralized, current repository of pharmacy records, agreements, and communications, ensuring documents are complete, organized, and readily retrievable.
- Lead and resolve escalated issues related to pharmacy participation status and pharmacy communications.
- Take an external/internal role in communication with pharmacy partners.
- Serve as a trusted point of contact for pharmacy partners, building strong relationships that support retention, responsiveness, and collaboration.
- Actively participate in ongoing periodic implementation meetings and professionally communicate estimated time to completion, potential or known problems, questions, and other pertinent information.
- Assist in the development, rollout, and ongoing management of specialized programs (e.g., Variable Copay, health system network/programs, optimized procurement strategies) and related provider communications.
- Support Liviniti Health network strategy, RFP responses, and new client implementations by providing information and assisting with access, gaps, and disruption analyses.
- Contribute to network strategy and growth, supporting new program development, expansion opportunities, and continuous enhancement of the Health System pharmacy experience.
- Partner with Clinical, Operations, Account Management, and Network teams to align pharmacy setup, program requirements, and issue resolution across the client lifecycle.
- Develop and maintain standard operating procedures, workflows, and job aids for pharmacy participation, communications, and program administration.
- Identify and implement process improvements that increase efficiency, consistency, and scalability across a growing pharmacy network.
- Support internal training and enablement by documenting processes and equipping cross-functional teams on pharmacy programs and procedures.
- Responsible for ongoing pharmacy-specific reporting and updates, translating data into actionable insights on participation, performance, and program impact.
- Track and assist with all department ticket queues related to Health System owned/affiliated pharmacies and requests coming in from other departments.
- Monitor and report out performance service levels and guarantee items, proactively flagging risks and driving corrective action to meet commitments.
- Ensure compliance with applicable regulatory and contractual requirements.
- Abide by all obligations under HIPAA related to Protected Health Information (PHI).
- If a HIPAA violation is discovered, whether individually or by another, report the violation to the Compliance Officer and/or Human Resources.
- Attend, complete, and demonstrate competency in all required HIPAA Training offered by the company.
- Flexibility to understand, appreciate, and embrace that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.
- Project management and organizational rigor.
- Technical capacity.
- Problem solving/analysis.
- Strong communicator, written and spoken.
- Cross-functional collaborator.
- Program and process development and oversight
This position provides leadership and oversight for the department, including the supervision of managers and directors. The role is responsible for setting clear expectations, providing guidance and support, developing leaders, monitoring performance, and holding team members accountable for their responsibilities and results.
- This is a full-time, salaried position.
- Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 8:00 AM to 5:00 PM CT. We cover clients from the West to the East Coast; work times must be adjusted to cover meetings in all time zones. Ability to work extended hours, weekends, and holidays in accordance with industry demands.
- Medical, Dental and Vision Insurance .
- Disability and Life Insurance .
- Remote work options .
- Generous Paid-Time off .
- Annual reviews and development plans .
- Retirement Plan with company match immediately 100% vested. .
- Expect 30% travel for this position
- Doctor of Pharmacy (PharmD)
- 2 years relevant PBM experience
- Minimum of seven years of progressive experience in pharmacy network operations, PBM operations, managed care, healthcare compliance, regulatory affairs, audit management, or a related area.
- Experience managing regulatory submissions, audits, corrective action plans, compliance monitoring, or regulator-facing responses.
- Proven ability to work cross-functionally with Legal, Compliance, Operations, IT, Network, and senior leadership.
- Bachelor’s degree in related field
- 2 years’ experience in a health care related field
- 2 years’ experience in business analysis
- Advanced degree, such as MBA, MHA, PharmD, JD, or related graduate degree preferred.
- Healthcare compliance, pharmacy technician, or related professional certification preferred.
- PBM, health plan, managed care, pharmacy network, or regulator-facing experience strongly preferred.
- Prior leadership experience building or improving compliance programs, audit processes, tracking tools, or governance frameworks preferred.
Liviniti, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Liviniti LLC complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Liviniti, LLC expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Liviniti, LLC employees to perform their job duties may result in discipline up to and including discharge. EOE M/F/D/V
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