Pharmacy Retail Supervisor

Talented Medical Solutions; Peridot (AZ); On-site; USD 52,000 - 68,000; Full time

Benefits offered by this job

On-site in Peridot

Competitive base salary

Job summary

Talented Medical Solutions is seeking a Pharmacy Retail Supervisor to lead daily pharmacy operations, ensure accurate dispensing, and maintain premier customer service. You will oversee inventory, coordinate supplier replenishment, and ensure regulatory compliance and safety standards.

The role demands strong leadership and data-driven decision making in a fast-paced retail environment. The position emphasizes team coaching, KPI attainment, and collaboration with healthcare partners to support

Qualifications

• Pharmacy retail supervision experience with dispensing accuracy and strong customer service.
• Inventory management experience and coordination with suppliers.
• Knowledge of regulatory compliance, medication safety, and SOPs.
• Experience achieving sales targets and tracking KPIs in a retail pharmacy.
• Proven team leadership, coaching, and merit-based development.
• Ability to generate actionable insights from data and reports.
• Strong customer service and professional escalation handling.
• Cash handling accuracy and end-of-day reconciliation.

Responsibilities

• Lead daily pharmacy operations to ensure accurate dispensing and customer service.
• Monitor inventory, manage stock levels, and coordinate replenishment with suppliers.
• Ensure regulatory compliance and adherence to safety protocols.
• Coach and supervise staff to achieve sales targets and KPI benchmarks.
• Analyze sales pipelines to identify growth opportunities within the territory.
• Train associates on product knowledge, promotions, and proper medication handling.
• Prepare and present performance reports to management with insights and recommendations.
• Provide exceptional customer service, handling escalations professionally.
• Execute merchandising plans to maximize visibility and sales of key SKUs.
• Maintain cash handling accuracy and end-of-day reconciliation procedures.
• Collaborate with healthcare partners to support community health initiatives.
• Drive personal and team development through ongoing learning and merit-based advancement.

Skills

Pharmacy retail supervision

Inventory management

Customer service excellence

Team leadership

Regulatory compliance

Data-driven reporting

Job description

You’re the kind of person who is always looking to learn. You want to grow into something greater and you’re looking for an employer encourages and supports your professional development. Talented Medical Solutions promotes advancement and rewards our employees based on individual performance and merit. Sure you’ll have exposure to the team, but all of our people are accountable for their success. Competitive and focused, our team is on a mission to deliver excellence. We also know that this can only be accomplished by supporting our employee growth and development. By providing frequent feedback and consistently measuring progress, we’ve discovered the recipe for success that’s delivered year over year growth since our first year of business. This a culture of winning. At Talented Medical Solutions we breed winners.

Responsibilities

• Lead daily pharmacy operations to ensure accurate dispensing and customer service.
• Monitor inventory, manage stock levels, and coordinate replenishment with suppliers.
• Ensure compliance with regulatory requirements and adherence to safety protocols.
• Coach and supervise store staff to achieve sales targets and KPI benchmarks.
• Analyze sales pipelines to identify growth opportunities within the territory.
• Train associates on product knowledge, promotions, and proper medication handling.
• Prepare and present performance reports to management with insights and recommendations.
• Provide exceptional customer service, handling escalations professionally.
• Execute merchandising plans to maximize visibility and sales of key SKUs.
• Maintain cash handling accuracy and end-of-day reconciliation procedures.
• Collaborate with healthcare partners to support community health initiatives.
• Drive personal and team development through ongoing learning and merit-based advancement.

Experience/Qualifications

• Pharmacy retail supervision experience with dispensing accuracy and customer service focus
• Inventory management and stock replenishment with supplier coordination
• Regulatory compliance, medication safety, and standard operating procedures
• Sales target achievement and KPI tracking for retail pharmacy
• Team leadership, coaching, and performance-based development
• Data-driven reporting with insights and actionable recommendations
• Customer service excellence and professional escalation handling
• Cash handling accuracy and end-of-day reconciliation
• Product knowledge training and promotions education for staff
• Merchandising execution to maximize key SKU visibility

What's in it for you? (Salary, Commissions & Benefits)

• On-site work location in Peridot, AZ — a role grounded in the local community with daily collaboration in person
• Competitive base salary as the core component of your compensation package