Pharmacy Rejections Billing Technician

SpecialtyRx, Inc; Morton Grove (IL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Group life insurance

Short-term disability

Paid time off

Paid holidays

401(k) with company match

Paid training and development

Collaborative work environment

Job summary

SpecialtyRx, Inc. in Morton Grove, IL is seeking a Third-Party Rejections Specialist focused on hands-on management of third-party insurance rejections. You will research eligibility, verify coverage, and resolve rejections to keep claims moving efficiently.

Candidates must reside in Illinois. The role requires meticulous attention to detail, strong problem-solving, and the ability to work independently or with the billing team to meet daily targets.

Qualifications

• Must have hands-on experience working with third-party pharmacy insurance rejections.
• Experience with billing systems and navigating multiple software platforms is required.
• Strong attention to detail and problem-solving abilities are essential.

Responsibilities

• Research and verify patient eligibility and insurance coverage with state and private providers.
• Research, analyze, and resolve third-party insurance rejections in daily rejection reports.
• Maintain and update patient billing, insurance, and coverage information in the system.

Skills

Third-party rejection handling

Insurance research

Attention to detail

Phone communication

Independent & team work

Multitasking

Organizational skills

Education

High school diploma or equivalent

Tools

ECM Frameworks

Job description

Build Your Career with Us!

• Competitive Pay.
• Stable Schedules.
• Career Growth.
• Multiple Shifts Available.

SpecialtyRx is a fast-growing Long-Term Care pharmacy dedicated to providing personalized, high-quality pharmaceutical services to long-term care facilities and assisted living communities.

We are currently seeking a Third-Party Rejections Specialist to join our team. This role is focused specifically on hands‑on third-party insurance rejection experience. If you have direct experience researching, resolving, and processing pharmacy insurance rejections, we want to hear from you!

Candidates must reside in Illinois.

What You'll Do

• Perform duties and responsibilities assigned by the Billing Supervisor.
• Research and verify patient eligibility and insurance coverage with state and private insurance providers.
• Research, analyze, and resolve third-party insurance rejections in accordance with daily rejection reports.
• Maintain and update patient billing, insurance, and coverage information in the system.
• Submit and follow up on prior authorizations for state insurance programs.
• Communicate directly with insurance companies regarding rejections, overrides, eligibility issues, coverage changes, and claim updates.
• Investigate and resolve pending billing and insurance issues.
• Work with client facility staff and other applicable healthcare organizations and agencies, including PDP/Medicare, CMS, NJM, and NYM, when necessary.
• Maintain accurate documentation and ensure billing information is current and complete.
• Work independently while collaborating with the billing team to meet daily goals and deadlines.
• Handle multiple priorities in a fast‑paced environment while maintaining accuracy and attention to detail.

Qualifications

We’re looking for detail-oriented professionals who understand how to work through third‑party pharmacy claim rejections and are comfortable communicating with insurance providers to identify and resolve coverage and billing issues.

If your background is primarily in medical billing or medical coding, this position may not be the right fit. We are specifically seeking candidates with direct third‑party pharmacy rejection experience.

Required

• High school diploma or equivalent.
• Direct, hands‑on experience working with third‑party pharmacy insurance rejections is required.
• Experience must be in actual third‑party rejection processing/resolution.
• Strong computer skills and ability to learn and navigate multiple systems.
• Excellent attention to detail and problem‑solving skills.
• Professional and courteous telephone communication skills.
• Ability to work independently and as part of a team.
• Ability to multitask and prioritize work in a fast‑paced environment.
• Strong organizational skills and follow-through.

Preferred

• Previous pharmacy experience.
• Long‑Term Care Pharmacy experience.
• Experience with New York pharmacy billing claims.
• Frameworks/ECM experience.
• Experience working directly with insurance providers to resolve pharmacy claim rejections.

Schedule

We are hiring for multiple shifts!

• Candidates must have weekend availability.
• Flexibility to work evenings and/or overnight shifts is strongly preferred.

Available Shifts May Include

• 8:00 AM – 4:00 PM.
• 9:00 AM – 5:00 PM.
• 11:00 AM – 7:00 PM.
• 12:00 PM – 8:00 PM.
• 3:00 PM – 11:00 PM.
• 4:00 PM – 12:00 AM.

What We Offer

• Competitive pay based on experience.
• Stable and consistent scheduling.
• Opportunities for career growth.
• Health, dental, and vision insurance.
• Group life insurance and short‑term disability.
• Paid time off and paid holidays.
• 401(k) with company match.
• Paid training and development opportunities.
• Collaborative and supportive work environment.

EEO Statement

SpecialtyRx, Inc. is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, gender identity, or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans.