Pharmacy Refill Team Lead — Training & Care

ArchWell Health; Kansas City (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

A healthcare organization is seeking a Team Lead for its Pharmacy Refill Service in Kansas City. This role involves overseeing Pharmacy Technicians, optimizing operations, and providing exceptional customer service to members. The ideal candidate will have strong leadership skills, experience with refill services, and a commitment to enhancing the pharmacy experience for seniors. This full-time position is critical to improving member care and ensuring operational excellence.

Qualifications

• Minimum of five years as a Pharmacy Technician, with one year in Refill Service.
• Leadership or managerial experience preferred.
• Experience with geriatric patients or medication adherence program is a plus.

Responsibilities

• Oversee Refill Service Pharmacy Technicians and maintain training.
• Conduct training for new Pharmacy Technicians.
• Participate in the hiring process as needed.
• Optimize operational workflow and assist in clinical programs.

Skills

Leadership

Customer service

Attention to detail

Data entry skills

Emotional intelligence

Education

High school diploma or equivalent (GED)

Registered Pharmacy Technician

Tools

Microsoft Office Suite

Job description

A healthcare organization is seeking a Team Lead for its Pharmacy Refill Service in Kansas City. This role involves overseeing Pharmacy Technicians, optimizing operations, and providing exceptional customer service to members. The ideal candidate will have strong leadership skills, experience with refill services, and a commitment to enhancing the pharmacy experience for seniors. This full-time position is critical to improving member care and ensuring operational excellence.