Pharmacy Receiving Technician I

Massachusetts General Hospital; Boston (MA); On-site; USD 30,000 - 37,000; Full time

Job summary

The General Hospital Corporation is hiring a Certified Pharmacy Technician I to support safe, timely pharmacy services under supervision. Responsibilities include preparing, packaging, labeling, distributing unit-dose medications, stocking, delivering to patient care areas, and maintaining storage and inventory.

Massachusetts licensure requirements include MA Pharmacy Technician License and national certification (PTCB CPhT or NHA ExCPT). The role requires 0–1 year of experience.

Qualifications

• Reads and follows verbal and written instructions accurately.
• Understands HIPAA privacy rules and uses discretion with patient information.
• Follows safety requirements for handling medications per policy and regulations.
• Performs math calculations related to dispensing and inventory.
• Works collaboratively in a team environment.
• Distinguishes routine tasks from those requiring pharmacist judgment.
• Maintains focus on routine, repetitive tasks with care.

Responsibilities

• Prepares, fills, labels, repackages, and delivers medications for pharmacist verification.
• Replenishes and audits storage areas and automated dispensing cabinets; processes returns, recalls, and expired products.
• Handles, prepares, and delivers controlled substances per regulations.
• Applies pharmacy knowledge for calculations and proper medication handling.
• Operates pharmacy robotics, automation, software, equipment, and information systems.
• Communicates professionally with patients, caregivers, pharmacists, and other staff.
• Supports daily pharmacy operations and may train junior staff.

Skills

Basic math calculations

Teamwork

Attention to detail

HIPAA knowledge

Education

High School Diploma or Equivalent

Massachusetts Pharmacy Technician License

PTCB CPhT or NHA ExCPT Certification

Job description

Site: The General Hospital Corporation

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Under the direction of a staff pharmacist and/or pharmacy leadership team, the Certified Pharmacy Technician I performs routine technical and operational duties to support safe, timely pharmacy services in accordance with established policies and applicable regulations. Responsibilities include preparing, packaging, labeling, and distributing unit-dose medications, outpatient prescriptions, and stock orders; delivering medications and supplies to patient care areas; and maintaining proper medication storage, rotation, and inventory practices. The technician documents work, uses pharmacy information systems and departmental tools as trained, and may be assigned to the central pharmacy and/or specialized areas based on operational needs. Additional responsibilities include auditing medication storage areas, reporting discrepancies, and handling controlled substances in accordance with departmental policies.

Licenses and Credentials

Board-certified pharmacy technician through a nationally recognized certification organization (PTCB CPhT or NHA ExCPT) required.

Does this position require Patient Care?

No

Essential Functions

• Prepares, fills, labels, repackages, and delivers medications and supplies accurately for pharmacist verification.
• Replenishes and audits medication storage areas and automated dispensing cabinets (ADCs), including processing returns, recalls, and expired products.
• Handles, prepares, and delivers controlled substances in accordance with applicable state and federal regulations.
• Applies pharmacy knowledge, performs calculations, uses drug information resources, and follows proper medication handling and storage practices to support safe medication distribution.
• Operates pharmacy robotics, automation, software, equipment, and information systems to support efficient department operations.
• Communicates professionally with patients, caregivers, pharmacists, and other team members to gather information and direct inquiries to the appropriate personnel.
• Follows established policies and procedures, supports daily pharmacy operations, assists in training junior staff and trainees, and performs other assigned duties.

Education

High School Diploma or Equivalent required

Licenses and Credentials

Pharmacy Technician License - Massachusetts required

Board Certified Pharmacy Technician from a nationally approved technician certification board (PTCB CPhT or NHA ExCPT) Required

Experience

Pharmacy Technician 0-1 year required

Knowledge, Skills and Abilities

• Ability to read, interpret, and follow verbal and written instructions associated with assigned responsibilities.
• Understand HIPAA privacy rules and will use discretion when handling patient-related information.
• Ability to adhere to safety requirements for handling non-hazardous and hazardous medications in accordance with organizational policies and regulatory requirements.
• Proficient with math calculations associated with assigned responsibilities.
• Ability to work collaboratively in a team environment.
• Ability to distinguish routine functions from those requiring a pharmacist's professional judgment.
• Ability to work with sustained attention and care on routine, repetitive tasks.
• Knowledge and ability to handle controlled substances, if applicable, in accordance with state regulations.

Additional Job Details (if applicable)

Remote Type: Onsite

Work Location: 55 Fruit Street

Scheduled Weekly Hours: 40

Employee Type: Regular

Work Shift: Rotating (United States of America)

Pay Range: $21.75 - $26.58/Hourly

Grade: 3

EEO Statement:

1200 The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.