Pharmacy/Pharmacist-Intern

Kroger; Evergreen (CO); On-site; USD 25,000 - 36,000; Full time

Job summary

Kroger is seeking a Pharmacy Intern to support daily pharmacy operations in our Evergreen, Colorado location. You will counsel customers on medications, input prescriptions, and assist with OTC recommendations while upholding safety and quality standards.

Under the supervision of a licensed pharmacist, you will maintain accurate prescription records, process insurance, and help ensure a welcoming, efficient pharmacy experience for customers and prescribers alike.

Qualifications

• Actively enrolled in a US school of pharmacy.
• Hold a current state issued Pharmacy Intern license.
• Demonstrates strong customer service and communication skills.

Responsibilities

• Provide drug counseling to customers.
• Input and dispense prescriptions accurately.
• Process third party insurance information.
• Assist with OTC medication recommendations.
• Stock incoming orders and manage stock levels.
• Maintain a clean and safe department.
• Administer immunizations under supervision of the pharmacist.
• Notify pharmacist of incidents or safety concerns.

Skills

Customer service

Pharmacy knowledge

Immunizations

Prescription input

Insurance processing

Stock management

Safety compliance

Conflict management

Education

Pharmacy intern license

Enrolled in US pharmacy school

Tools

Pharmacy software

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of pharmaceutical products and be able to competently discuss these products with customers and prescribers.
• Provide drug counseling to customers.
• Assist with over the counter medications recommendations.
• Accurately input patient and prescription information into the pharmacy computer system.
• Dispense the correct medication.
• Contact prescribers' offices for authorization.
• Bag filled prescriptions and deliver to customer accurately.
• Process third party insurance information for customers.
• Contact insurance companies on the behalf of the customers, if necessary
• Facilitate charge purchases for customers.
• Accept and interpret oral and written prescriptions accurately for fill/refill.
• Clean the department.
• Provide immunizations under the supervision of the pharmacist
• Compare and check incoming orders.
• Stock incoming orders properly.
• Return unused medication stock bottles to stock.
• Notify management of customer or employee accidents.
• Notify pharmacist on duty if they are made aware of a prescription incident.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum

• Actively enrolled in a US school of pharmacy
• Hold a current state issued Pharmacy Intern license