Pharmacy Patient Asstnce Coord

The Ohio State University; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

The Ohio State University Medical Center seeks a Pharmacy Patient Assistance Coordinator to coordinate access to medications for inpatients and outpatients, working with patients, prescribers, and programs to obtain free or discounted drugs.

The position requires knowledge of PMAPs, insurance coverage and subsidies, plus strong communication with the healthcare team and financial staff. The role supports access to medications across hospital settings.

Qualifications

• Bachelor degree or equivalent experience in healthcare setting or physician's practice.
• Experience in finance, insurance, insurance appeals, medication and medical terminology.
• Ability to communicate clearly with health care team; self-directed and proactive for medication needs.

Responsibilities

• Coordinate patient access to medications for inpatient and outpatient care.
• Identify and obtain free and discounted pharmaceuticals and grant awards from PMAPs and other programs.
• Maintain up-to-date information on PMAPs, insurance eligibility and subsidies; collaborate with financial counselors.
• Provide patients and clinicians with accurate, up-to-date PMAP information and eligibility details.

Skills

Finance

Insurance

Insurance appeals

Medication terminology

Communication

Health care team collaboration

Education

Bachelor degree or equivalent experience in healthcare setting or physician's practice

Tools

Windows

Excel

Access

PowerPoint

Job description

Job Title:Pharmacy Patient Asstnce CoordDepartment:James | Pharmacy Administration

Scope of Position

The Ohio State University Medical Center is committed to improving access and service to customers. The Medication Assistance Program Coordinator (MAPC) functions as an integral member of the health care team to reflect a culture of cooperation, enthusiasm and mutual respect. This position coordinates patient access to medications necessary for their treatment, regardless of their ability to pay for both inpatients and outpatients of the Ohio State University Medical Center and Arthur G James Cancer Hospital. The MAPC works with the patient and prescriber to obtain free and discounted pharmaceuticals and grant awards for patients (uninsured, indigent, etc.) from pharmaceutical manufacturer patient assistance programs (PMAPs), non-profit disease based assistance and state and local agencies.

Position Summary

The MAPC is knowledgeable about PMAPs (pharmaceutical, state, local, etc), insurance coverage (limitations, requirements, eligibility, pharmacy formulary, prior authorization, coordination of benefits etc), available community and national resources, ICD-9 codes, and determinants of financial need. Displays an understanding of pharmaceutical terminology (brand, generic, dose, route, etc). Works closely with financial counselors and clinical staff to obtain appropriate clinical and financial information for accessing PMAPs, disease based assistance and subsidy enrollments. Responsible for providing customers (patients and clinicians) with accurate, up-to-date information regarding PMAPs disease based assistance, insurance eligibility including federal and state subsidies as well as maintaining a database with accurate patient and PMAP information.

Minimum Qualifications

Bachelor degree or equivalent experience in healthcare setting or physician's practice required. Experience in finance, insurance, insurance appeals, medication and medical terminology desired. Ability to work in self-directed manner while interacting with patients, prescribers and all medical center faculty and staff while proactively preparing for medication needs. Ability to communicate clearly with health care team. Familiarity with OSUMC and its entities preferred. Strong demonstrated communication skills. Experience with Windows, Excel, Access, PowerPoint, and intranet/internet navigation tools as well as system content. Must be highly organized, detail oriented, and able to manage multiple projects at a time.

Career Roadmap

FUNCTION: Finance

SUB-FUNCTION: Clinical Financial Case Management

CAREER BAND: Individual Contributor - Specialized

CAREER LEVEL: S1

Additional Information:Location:University Hospital - Doan Hall (0089)Position Type:RegularScheduled Hours:40Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.