Pharmacy Operations Manager

PharMerica; Warren (MI); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

Health Savings & Flexible Spending

Tuition discounts & reimbursement

401(k)

Company Paid Time Off

Shift Differential

DailyPay

Pet Insurance

Employee wellness and discount program

Job summary

PharMerica in Warren, MI is seeking a Pharmacy Operations Manager to lead non-retail, closed-door pharmacy operations serving long-term care and senior living clients. You will drive workflow improvements, ensure regulatory compliance, and manage staffing and training to uphold service quality.

The role offers opportunities for ongoing training, career growth, and advancement within a growing national network. A strong focus on customer service and collaboration with facility staff is essential.

Qualifications

• High school diploma required.
• Minimum of 5 years of experience.
• License/Certification(s) as required by state.
• Pharmacy experience preferred long term care.
• High attention to detail and accuracy.
• Goal-oriented and self-motivated.
• Proven team player with a collaborative mindset.
• Excellent customer service orientation.
• Effective written and verbal communication skills.

Responsibilities

• Collaborate with the Pharmacy Director to implement workflow improvements and productivity measures that support performance targets and customer satisfaction.
• Assist in executing company initiatives, core operational processes, and quality improvement programs to enhance service delivery and outcomes.
• Ensure full compliance with federal, state, and local pharmacy regulations, as well as adherence to the Corporate Compliance Program.
• Support the Pharmacy Director in managing personnel matters, including staffing, performance, and training needs.
• Partner with Client Services and Sales teams to maintain effective communication with facility staff and resolve customer issues efficiently.
• Oversee operational quality initiatives and cost containment strategies, including pre-packaging, front-end processing, and cycle-fill systems in both dispensing and procurement.
• Monitor purchasing and inventory levels to meet performance goals, focusing on inventory turnover, use of preferred products and generics, therapeutic interchange, and controlled substance oversight.
• Perform other duties and responsibilities as assigned to support the pharmacy’s mission and operational goals.

Skills

Attention to detail

Team player

Customer service

Communication skills

Goal-oriented

Self-motivated

Education

High school diploma

License/Certification as required by state

Job description

Overview

PharMerica is hiring afull time Pharmacy Operations Manager inWarren.MI !

Join our closed-door pharmacy team where you’ll work in a non-retail environment, dedicated to meeting the pharmaceutical needs of long-term care and senior living clients. If you’re passionate about delivering exceptional service and high-quality care, we want to hear from you.

Our Company

PharMerica

Schedule

M-F: 7am-3:30pm or 12:30pm-9pm

Benefits and perks for you!

• Medical, Dental, Vision insurance
• Health Savings & Flexible Spending Accounts (up to $5,000 for childcare)
• Tuition discounts & reimbursement
• 401(k)
• Company Paid Time Off*
• Shift Differential
• DailyPay
• Pet Insurance
• Employee wellness and discount programs
• Benefits may vary by employment status

How YOU will benefit

• Supportive team with room to work independently
• Ongoing training and career growth
• Advancement opportunities in a growing company
• Referral bonuses

As a Pharmacy Operations Manager you will

• Collaborate with the Pharmacy Director to implement workflow improvements and productivity measures that support performance targets and customer satisfaction.
• Assist in executing company initiatives, core operational processes, and quality improvement programs to enhance service delivery and outcomes
• Ensure full compliance with federal, state, and local pharmacy regulations, as well as adherence to the Corporate Compliance Program.
• Support the Pharmacy Director in managing personnel matters, including staffing, performance, and training needs.
• Partner with Client Services and Sales teams to maintain effective communication with facility staff (e.g., Directors of Nursing, Administrators, Registered Nurses) and resolve customer issues efficiently.
• Oversee operational quality initiatives and cost containment strategies, including pre-packaging, front-end processing, and cycle-fill systems in both dispensing and procurement.
• Monitor purchasing and inventory levels to meet performance goals, focusing on inventory turnover, use of preferred products and generics, therapeutic interchange, and controlled substance oversight.
• Perform other duties and responsibilities as assigned to support the pharmacy’s mission and operational goals.

Qualifications

• High school diploma
• Minimum of 5 years of experience
• equivalent combination of education and experience may be considered
• License/Certification(s) as required by state
• Pharmacy experience (preferred long term care)
• High attention to detail and accuracy
• Goal-oriented and self-motivated
• Proven team player with a collaborative mindset
• Excellent customer service orientation
• Effective written and verbal communication skills
• Position will be posted for a minimum of 7 business day

About Our Line Of Business

PharMerica, an affiliate of BrightSpring Health Services, delivers personalized pharmacy care through dedicated local teams, serving health care providers such as skilled nursing facilities, senior living communities, and hospitals. We also cater to individuals with behavioral needs, infusion therapy needs, seniors receiving in-home care, and patients with cancer. Operating long-term care, home infusion, and specialty pharmacies across the nation, we combine the personal touch of a neighborhood pharmacy with the resources of a national network. Our comprehensive solutions, backed by industry-leading technology and regulatory expertise, ensure accurate medication access, cost control, and compliance with best-in-class clinical standards. We are committed to enhancing resident health, reducing staff burdens, and supporting our clients' success. For more information, visit www.pharmerica.com . Follow us on Facebook , Twitter , and LinkedIn .