Pharmacy Manager - Sign-on Bonus & Relocation Assistance Available

Walgreens; Goldsboro (NC); On-site; USD 100,000 - 130,000; Full time

Job summary

A leading healthcare and pharmacy company seeks a Pharmacist to provide empathetic consulting services and manage pharmacy operations. Responsibilities include counseling patients on medication use, ensuring compliance with regulations, and overseeing pharmacy staff performance. The ideal candidate will have a BS in Pharmacy or PharmD and relevant licensure, with a commitment to patient care and professional development.

Qualifications

• At least 1 year of pharmacy experience including prescription filling.
• Certified Immunizer or willingness to become one within 90 days.
• Good performance review ratings and no recent disciplinary actions.

Responsibilities

• Counsels patients on medication use, side effects, and interactions.
• Manages pharmacy workflow and oversees staff performance.
• Implements training and development initiatives for pharmacy staff.

Skills

Customer Service

Medication Management

Team Leadership

Clinical Services

Education

BS in Pharmacy or PharmD

Current pharmacist licensure

Job description

Job Summary

Provides empathetic pharmacy consulting services to patients regarding the effective use of medications and drug interaction awareness. Offers preventive and clinical healthcare services, including immunizations, diagnostic testing, and patient outcome services. Ensures prescribed medications are compounded, reviewed, dispensed, and verified accurately according to regulatory guidelines and company policies and procedures. Manages an efficient pharmacy workflow, improves pharmacy financials, manages inventory effectively, and enhances patient experience. Manages pharmacy staff performance and engagement. Ensures the professional development of pharmacy staff through training, coaching, and performance management initiatives.

Job Responsibilities

Patient Experience

1. Engages patients by greeting them, offering assistance, resolving issues, and answering questions to ensure a positive experience.
2. Models customer service best practices, demonstrating care and Walgreens service traits.
3. Connects with patients by anticipating needs, offering services, and promoting healthcare offerings.
4. Participates in community events as requested.

Operations

1. Counsels patients on medication use, side effects, interactions, and privacy.
2. Performs tasks including compounding, drug reviews, verification, and medication management.
3. Reviews and dispenses medications accurately.
4. Ensures compliance with regulations and policies, manages workflow, and oversees staff scheduling.
5. Uses Good Faith Dispensing principles and collaborates on strategic opportunities.
6. Maintains pharmacy technology systems and supports staff and patients with IT.
7. Processes insurance claims, resolves issues, and follows up with providers.
8. Performs clinical services like immunizations and testing.
9. Partners with support for patient registration and virtual services.
10. Maintains pharmacy facilities and submits required documentation.

People & Performance Management

1. Collaborates on hiring, discipline, and compliance.
2. Sets expectations, promotes teamwork, and manages staff performance and development.
3. Identifies high potential staff and manages career progression.
4. Addresses employee relations and maintains morale.

Training & Personal Development

1. Maintains necessary licensing and certifications.
2. Enhances knowledge through journals and company communications.
3. Completes required training and seeks professional growth.

Communications

1. Supports store communication on health and wellness strategies.

Business Performance Management

1. Analyzes performance data and manages inventory and asset protection.

Business Planning

1. Builds relationships with healthcare providers and promotes pharmacy services in the community.

Basic Qualifications

• BS in Pharmacy or PharmD from an accredited institution.
• Current pharmacist licensure in relevant states.
• Certified Immunizer or willingness to become one within 90 days.
• At least 1 year of pharmacy experience including prescription filling, legal compliance, and pharmacy systems.
• Experience with prescription dispensing and controlled substance laws.
• Good performance review ratings and no recent disciplinary actions (internal candidates).

About Walgreens and WBA

Walgreens is a leading healthcare, pharmacy, and retail company with nearly 9,000 locations across the U.S., committed to creating more joyful lives through better health.

Preferred Qualifications

• Experience in supervising pharmacy staff.
• At least 6 months pharmacy experience with Walgreens.
• High leadership behavior ratings (internal candidates).

We are an Equal Opportunity Employer, including for disability/veterans. We consider qualified applicants with arrest and conviction records. Salary details are provided for transparency; actual offers depend on various factors. This role remains open until filled. Benefits information is available at jobs.walgreens.com/benefits.