Pharmacy Manager 1, Ambulatory Care

UC Davis Health; Sacramento (CA); On-site; USD 157,000 - 318,000; Full time

Benefits offered by this job

On-site location

Benefits eligible

Job summary

UC Davis Health in Sacramento seeks an Ambulatory Care Pharmacy Manager to lead primary care services and population health initiatives, drive strategy, and ensure regulatory compliance across accrediting bodies.

You will oversee pharmacists in clinics, support staff, and the financial assistance program while collaborating with outpatient and specialty leadership to expand revenue and optimize care delivery.

Qualifications

• Current and unrestricted California Pharmacist License or eligibility to obtain CA license.
• Doctor of Pharmacy Degree (PharmD) from an accredited school or equivalent.
• Management or supervisory experience within ambulatory care or equivalent leadership.
• Completion of PGY1 residency or 3 years of pharmacist experience.
• Knowledge of pharmacy practice, regulations, and best practices.
• Ability to lead, supervise staff, and manage change and HR administration.

Responsibilities

• 50% - Manage Operational Aspects of Primary Care Services.
• 30% - Manage Pharmacy Staff.
• 15% - Administrative Activities.
• 5% - Strategy and Development.

Skills

CA Pharmacist License

Pharmacy leadership

Ambulatory care

Regulatory compliance

HR management

Education

PharmD

PGY1 residency

Job description

Job Summary

The Ambulatory Care Pharmacy Manager works closely with the Ambulatory Care Assistant Chief to establish and execute strategy for the Ambulatory Care Pharmacy Primary Care Services and Population Health. This includes identifying areas of improvement, opportunities for development of new innovative services, mitigation of emerging threats, ensuring regulatory compliance and operational effectiveness/efficiency. The Ambulatory Manager of Primary Care is well versed in all applicable accrediting agency requirements including but not limited to The Joint Commission, Board of Pharmacy, and other accreditations as needed. This manager serves as the primary leader who oversees all Primary Care Services. These include but are not limited to pharmacists in clinic, technicians supporting the pharmacists and the financial assistance program (including prescription capture programs) and other programs as they arise. This Manager oversees the team’s participation in population health initiatives relevant to Primary Care at UC Davis and UCOP. This leader works with the Assistant Chief to drive strategy for primary care services and help grow the pharmacy enterprise. This leader also works closely with the Assistant Chief of Specialty and the Managers of outpatient retail to help drive revenue and prescription capture. #CA-DS

Job Summary

The Ambulatory Care Pharmacy Manager works closely with the Ambulatory Care Assistant Chief to establish and execute strategy for the Ambulatory Care Pharmacy Primary Care Services and Population Health. This includes identifying areas of improvement, opportunities for development of new innovative services, mitigation of emerging threats, ensuring regulatory compliance and operational effectiveness/efficiency. The Ambulatory Manager of Primary Care is well versed in all applicable accrediting agency requirements including but not limited to The Joint Commission, Board of Pharmacy, and other accreditations as needed. This manager serves as the primary leader who oversees all Primary Care Services. These include but are not limited to pharmacists in clinic, technicians supporting the pharmacists and the financial assistance program (including prescription capture programs) and other programs as they arise. This Manager oversees the team’s participation in population health initiatives relevant to Primary Care at UC Davis and UCOP. This leader works with the Assistant Chief to drive strategy for primary care services and help grow the pharmacy enterprise. This leader also works closely with the Assistant Chief of Specialty and the Managers of outpatient retail to help drive revenue and prescription capture. #CA-DS

Minimum Qualifications - For full consideration, applicants are encouraged to upload license and/or certification if required of the position

• Current and unrestricted California Pharmacist License. Out of State Pharmacist Eligible to Apply. If out-of-state pharmacist, must obtain and provide CA Pharmacist License within one year of hire date.
• Doctor of Pharmacy Degree (PharmD) from an accredited college or university, or equivalent training
• Management or supervisory experience within ambulatory care, or equivalent leadership experience
• Completion of Post-Graduate Year One (PGY1) residency, or 3 years of pharmacist experience
• Knowledge in Pharmacy practice and industry best practices in optimizing the use of medication to treat patients
• Ability to stay updated on pharmacy regulations, drug products, and developments in research and design
• Knowledge of all pharmacy federal and state laws and regulations
• Leadership skills in employee supervision and HR administration to effectively lead and motivate others
• Conflict resolution skills to resolve personnel issues and counsel assigned staff to develop cooperative working relationships
• Demonstrated ability to effectively manage multiple priorities in a complex, challenging environment
• Demonstrated adaptability and flexibility, and ability to anticipate and effectively handle change
• Customer service orientation to respond quickly and with empathy to patient issues
• Ability to organize operations in an efficient and effective manner through improving workflow systems and protocols
• Ability to collaborate within and across departments to coordinate daily Pharmacy activities and resolve problems
• Interpersonal skills to maintain professional relationships with peers, patients, multidisciplinary team members, senior management, and assigned staff
• Proven analytical abilities and problem solving skills to quickly evaluate complex issues and identify options for resolution
• Ability to resolve patient issues and find solutions that satisfy all parties
• Demonstrated ability to listen actively, consider all points of view with an open mind, soliciting and incorporating ideas when appropriate
• Ability to perform all commonly applicable functions in clinical documentation applications and pharmacy database technology
• Knowledge of available information technology software in the pharmaceutical field

Preferred Qualifications

• Board Certification [e.g., Board Certified Pharmacotherapy Specialist (BCPS), Board Certified Ambulatory Care Pharmacist (BCACP)] or equivalent
• LEAN Certifications
• Master’s degree [Master of Science (MS) in related area, Master of Health Administration (MHA), or Master of Business Administration (MBA)], or equivalent experience/training
• Completion of American Society of Health System Pharmacists (ASHP) Pharmacy Leadership Academy (PLA)
• Completion of Post-Graduate Year Two (PGY2) residency, or 5 years of pharmacist experience
• Ambulatory clinical pharmacy experience
• Primary care experience
• Strategic planning experience
• Knowledge of relevant Pharmacy Department, medical center, and UC policies and protocols including medicine storage, safety, and patient privacy and treatment

Key Responsibilities

• 50% - Manage Operational Aspects of Primary Care Services
• 30% - Manage Pharmacy Staff
• 15% - Administrative Activities
• 5% - Strategy and Development

Department Overview

UC Davis Health is a nationally recognized leader in the provision of high-quality, patient-centered care, based in the Greater Sacramento area of Northern California. UC Davis Health has a Comprehensive Cancer Center, internationally recognized MIND Institute, and a nationally ranked pediatric hospital. The UC Davis acute care hospital has 646 beds and an ambulatory care service area spanning north to the Oregon border, east to Nevada, and down the Central Valley to Fresno, California, covering 65,000 square miles across 33 counties.

The Department of Pharmacy is a dynamic, integral, and critical part of patient care provided by UC Davis Health. As a department of greater than 600 professional, technical, and administrative support personnel, we focus on providing patient-centered medication management that optimizes outcomes through practice, education, research, and leadership through the continuum of care. We also have the largest pharmacy residency program in the country with 46 total residents in 13 different programs.

The Department of Pharmacy offers comprehensive pharmaceutical services (unit dose, IV admixtures, clinical services, infusion pumps, and teaching) throughout the health system complex 24 hours a day, 7 days a week. The pharmacy services encompass inpatient pharmacy services as well as an expansive footprint in the ambulatory care space where we have clinical pharmacists embedded within our clinics and specialty care locations. Our operational teams support the health system enterprise with three inpatient pharmacies, five outpatient pharmacies, two infusion pharmacies, a home infusion service line, and the full complement of pharmacy purchasing, stores, and distribution.

POSITION INFORMATION

• Salary or Pay Range: $14,108.33 - $28,525.00
• Salary Frequency: Monthly
• Salary Grade: Grade 29
• UC Job Title: PHARMACY MGR 1
• UC Job Code: 006621
• Number of Positions: 1
• Appointment Type: Staff: Career
• Percentage of Time: 100
• Shift (Work Schedule): variable
• Location: Pharmacy Shared Service Center (BLDG108)
• Union Representation: 99 - Non-Represented (PPSM)
• Benefits Eligible: Yes
• This position is 100% on-site

Benefits

Outstanding benefits and perks are among the many rewards of working for the University of California. UC Davis offers a full range of benefits, resources and programs to help you bring your best self to work, as well as to help you and your family achieve your health, wellness, financial and career goals. Learn more about the benefits below and eligibility by visiting UCnet Benefits Page or Benefits Summary for UC Davis Health Employees or Benefits Summary for UC Davis Employees.

• High quality and low-cost medical plans to choose from to fit your family's needs
• UC pays for dental and vision coverage for you and your family
• Retirement plans for eligible employees including Pension and other Retirement Saving Plans
• Supplemental insurance offered including additional life, short/long term disability, pet insurance, legal coverage, accident, critical illness and hospital indemnity
• Pregnancy and Parental Leave, Family & Medical Leave, Adoption Assistance and Pay for Family Care and Bonding for eligible employees
• Lactation Support Program and Family Care discounts and resources
• Employee Well-being resources and programming to support thriving in all aspects of employee’s lives
• On-site Employee Assistance Program including access to free mental health services
• Generous amount of paid Holidays annually as outlined in the UC Policies or Collective Bargaining Agreements
• Paid Time Off/Vacation/Sick Time as outlined in the UC Policies or Collective Bargaining Agreements
• Continuing Education (CE) allowance and Staff Education Reimbursement Program for eligible employees
• Access to free professional development courses and learning opportunities for personal and professional growth
• Public Service Loan Forgiveness (PSLF) Qualified Employer and Student Loan Debt Counseling Program for eligible employees

Physical Demands

• Standing - Frequent 3 to 6 Hours
• Walking - Occasional Up to 3 Hours
• Sitting - Continuous 6 to 8+ Hours
• Lifting/Carrying 0-25 Lbs - Occasional Up to 3 Hours
• Lifting/Carrying 26-50 lbs - Occasional Up to 3 Hours
• Lifting/Carrying over 50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling 0-25 Lbs - Occasional Up to 3 Hours
• Pushing/Pulling 26-50 lbs - Occasional Up to 3 Hours
• Pushing/Pulling over 50 lbs - Occasional Up to 3 Hours
• Bending/Stooping - Frequent 3 to 6 Hours
• Squatting/Kneeling - Occasional Up to 3 Hours
• Twisting - Frequent 3 to 6 Hours
• Climbing (e.g., stairs or ladders) - Occasional Up to 3 Hours
• Reaching overhead - Occasional Up to 3 Hours
• Keyboard use/repetitive motion - Continuous 6 to 8+ Hours

Environmental Demands

• Loud noise levels - Occasional Up to 3 Hours
• Marked changes in humidity or temperature - Occasional Up to 3 Hours
• Uneven Surfaces or Elevations - Occasional Up to 3 Hours

Mental Demands

• Sustained attention and concentration - Continuous 6 to 8+ Hours
• Complex problem solving/reasoning - Continuous 6 to 8+ Hours
• Ability to organize & prioritize - Continuous 6 to 8+ Hours
• Communication skills - Continuous 6 to 8+ Hours
• Numerical skills - Continuous 6 to 8+ Hours
• Constant Interaction - Continuous 6 to 8+ Hours
• Customer/Patient Contact - Continuous 6 to 8+ Hours
• Multiple Concurrent Tasks - Continuous 6 to 8+ Hours

Work Environment

UC Davis is a smoke and tobacco free campus effective January 1, 2014. Smoking, the use of smokeless tobacco products, and the use of unregulated nicotine products (e-cigarettes) will be strictly prohibited on any UC Davis owned or leased property, indoors and outdoors, including parking lots and residential space.

This position is "exempt" and on occasion, the employee may have to work longer than the scheduled shift. Employee may have routine on-call assignment in which availability by pager is required. Employee will also need to be available by phone or pager after hours for consultation if needed. The situation may arise where the employee will need to return to work in emergency situations. The position is mostly days, but could include evening shifts, night, shift, and rotating weekend shifts as applicable. Must have good personal hygiene and dress in a professional manner consistent with the Departmental professional behavior policy.

Special Requirements – Please contact your recruiter with questions regarding which activities apply by position

• This is a critical position, as defined by UC Policy and local procedures, and as such, employment is contingent upon clearing a criminal background check(s) and may include drug screening, medical evaluation clearance and functional capacity assessment.
• This position is designated as a mandated reporter under CANRA and UC policy, and employment is contingent on compliance with applicable policies, procedures and training requirements.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

A Culture of Opportunity and Belonging

At UC Davis, we’re committed to solving life’s most urgent challenges and building a healthier, more resilient world. We believe in growing through every challenge, continually striving to improve, and welcoming new perspectives that strengthen our community. We recognize that a vibrant and innovative organization values both individual strengths and shared purpose. The best ideas often emerge when people with different experiences come together.

As you consider joining UC Davis, we invite you to explore our Principles of Community, our Clinical Strategic Plan and strategic vision for research and education. We believe you belong here. The University of California, Davis is an Equal Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

To view the University of California’s Anti-Discrimination Policy, please visit: https://policy.ucop.edu/doc/1001004/Anti-Discrimination

Because we want you to feel seen and valued, our recruitment process at UC Davis supports openness and authenticity. Research shows that some individuals hesitate to apply unless they meet every qualification. You may be an excellent fit for this role-or the next one. We encourage you to apply even if your experience doesn't match every listed requirement. #YouBelongHere

To learn more about our background check program, please visit: https://hr.ucdavis.edu/departments/recruitment/ucd/selection/background-checks