Pharmacy Manager

Quality Food Center; Redmond (WA); On-site; USD 110,000 - 140,000; Full time

Job summary

Quality Food Center in Washington state is seeking a staff pharmacist to lead the pharmacy team, ensure compliant operations, and promote customer service excellence. The role focuses on budgeting, inventory, third-party profitability, and public health initiatives while maintaining high professional standards.

You will supervise staff, manage scheduling to control labor costs, and participate in clinical programs and physician detailing. A Pharm.D.

Qualifications

• Bachelor's Degree in Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy.
• 2+ years related retail experience or equivalent combination of education and experience.
• Minimum 21 years of age.
• License must be in good standing.
• Proven leadership skills.
• Ability to read and interpret prescriptions and documents.
• Ability to write routine reports and correspondence.
• Commitment to providing excellent customer service.
• Ability to preserve confidentiality of information.
• Ability and willingness to continue education as necessary.
• Participation in clinical programs following company sponsored training.

Responsibilities

• Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times.
• Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department.
• Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements.
• Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures.
• Comply with all corporate mandated controlled substance operating procedures.
• Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion.
• Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs.
• Maintain all pharmacy records required by state and federal laws and company policies.
• Direct pharmacy to meet budgeted labor, volume, inventory and sales goals.
• Perform effective detailing visiting local physicians and other community targets.
• Promote, implement, and participate in public health initiatives and disease state management services.
• Travel independently as needed to support business needs.
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Skills

Retail pharmacy experience

Leadership skills

Customer service

Confidentiality

Reading prescriptions

Written reports

Education

Pharm.D. or BS Pharmacy (US accreditation)

Job description

Accountable for all aspects of pharmacy practice, within the limits of state and federal laws and corporate policies. Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, performing necessary pharmacy staff training and development, providing excellence in customer service, managing prescription pricing and generic utilization, controlling pharmacy inventory, and providing/implementing/participating in corporate approved clinical services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Responsibilities

• Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times
• Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department
• Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements
• Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures
• Comply with all corporate mandated controlled substance operating procedures
• Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion
• Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs
• Maintain all pharmacy records required by state and federal laws and company policies
• Direct pharmacy to meet budgeted labor, volume, inventory and sales goals
• Perform effective detailing visiting local physicians and other community targets
• Promote, implement, and participate in public health initiatives and disease state management services
• Travel independently as needed to support business needs
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

Qualifications

Minimum

• Bachelor's Degree in Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy
• 2+ years related retail experience or equivalent combination of education and experience
• Minimum 21 years of age
• License must be in good standing
• Proven leadership skills
• Ability to read and interpret prescriptions and documents
• Ability to write routine reports and correspondence
• Commitment to providing excellent customer service
• Ability to preserve confidentiality of information
• Ability and willingness to continue education as necessary
• Participation in clinical programs following company sponsored training

Desired

• Relevant Pharmacy Board Certification(s)
• Equivalent combination of education and experience in business management

About Us

Based in Washington, Qualify Food Centers (QFC) merged with The Kroger Company in 1998. Today, we’re proudly serving QFC customers in 59 stores throughout the Washington and Oregon. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose‑driven and hungry to learn, your potential is unlimited. Whether you’re seeking a part‑time position or a new career path, we’ve got a fresh opportunity for you.

What You’ll Receive From Us

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well‑Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full‑and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry‑leading Continuing Education program.
• Vast potential for growth, through an abundance of industry‑leading training programs and diverse career pathways.

Health & Well‑being Benefits

• Health care benefits
• Paid time off such as vacation, sick leave, and parental leave
• Mental and emotional support resources through our Employee Assistance Program

Financial Benefits

• Participation in a 401(k) plan and/or participation in a Taft‑Hartley pension fund, subject to certain eligibility requirements
• Group term life insurance eligible, depending on varying criteria by location and subject to certain eligibility requirements
• Potentially bonus eligible depending on varying criteria by location
• Associate discounts

Growth And Development Benefits

• Tuition assistance, college scholarships and educational leave of absence, depending on varying criteria by location and subject to certain eligibility requirements
• Robust internal training and development resources to grow your career

We want the best for associates and our customers, and together, we strive to create a welcoming and engaging environment where you’ll love to work. We look forward to getting to know you!