Pharmacy Manager

C&S Wholesale Grocers, LLC; Grand Rapids (MI); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Total Rewards benefits

Job summary

SpartanNash is seeking a dedicated pharmacist leader to manage the store-level pharmacy operations, including prescriptions, inventory control, and customer service. The role emphasizes regulatory compliance and adherence to company policies while supervising pharmacy staff to deliver high-quality care.

The ideal candidate will hold a PharmD with two years of pharmacist experience, a valid license, and strong HIPAA knowledge.

Qualifications

• Bachelor's degree in Pharmacy is required.
• Doctorate in Pharmacy is preferred.
• Two years of pharmacist experience.
• Pharmacy license in good standing.
• Immunization certification preferred.
• Strong HIPAA knowledge and communication skills.
• Ability to lead and manage a team.
• Continued education hours completed and license maintained.
• Proficiency with inventory procedures and office software.
• Bilingual skills helpful depending on region.

Responsibilities

• Manage all aspects of pharmacy operations at the store level.
• Maintain regulatory compliance and company policies.
• Process new and refill prescriptions accurately and courteously.
• Maintain customer profiles, insurance forms, and pharmacy records.
• Oversee immunization and other clinical programs.
• Prepare responses to third-party audits as needed.
• Meet or exceed pharmacy operation metrics (profit, sales, payroll, Rx counts).
• Provide leadership to pharmacy staff to foster a high-performing culture.
• Staffing, training, performance management and budgeting.
• Stay current on regulations and best practices; suggest program improvements.
• Additional duties as assigned.

Skills

Pharmacist experience

Regulatory knowledge

HIPAA knowledge

Leadership

Communication

Education

Bachelor's degree in Pharmacy

PhD in Pharmacy (preferred)

Tools

Word

Excel

Job description

As a member of the C&S Wholesale Grocers family, SpartanNash is a food solutions company that delivers the ingredients for a better life. A distributor, wholesaler and retailer with a global supply chain network, SpartanNash distributes grocery and household goods, including fresh produce and the Our Family® portfolio of products, to locations in all 50 states.

Our braggingly happy team members — ranging from bakery managers to order selectors; from IT developers to vice presidents of finance; from HR Business Partners to export specialists — create braggingly happy customers spanning national accounts, independent and chain grocers, e-commerce retailers, U.S. military commissaries and exchanges, and the Company’s own brick-and-mortar grocery stores, pharmacies and fuel centers.

Location:

2022 Apple Orchard Ave - Grand Rapids, Michigan 49525

Position Summary:

This role is responsible for the management and operation of the pharmacy department at a store level, including but not limited to prescriptions, inventory control, customer service, compliance with regulatory requirements, and adhering to company policies and management of pharmacy staff.

Here’s what you’ll do:

• Manage all aspects of pharmacy operations at the store level including prescriptions, inventory control and customer service to achieve optimal outcomes.

• Maintain the pharmacy's continued compliance with all appropriate Federal and State regulatory guidelines and Company policies.

• Process and/or oversee new and refill requests from customers and/or clinics and fill prescription requests efficiently, accurately and in a professional and courteous manner.

• Maintain Pharmacy records to include, but not limited to, customer profiles, insurance forms, pharmacy record/POS systems, inventories, control records and registries (i.e., poisons, narcotics, controlled substances, etc.)

• Manage, maintain and implement pharmacy programs (i.e., security measures, immunizations and other clinical programs) accordingly. May be responsible to provide clinical care services as assigned.

• Prepare responses to third party pharmacy audits as needed.

• Responsible to meet or exceed company established acceptable pharmacy operation metrics (i.e., gross and net profits, budgeted sales and payroll, Rx counts).

• Responsible to provide focused and effective leadership to pharmacy associates that develop a positive, high performing, customer focused store culture. Implement the Company service program(s) and model high standards of service to achieve positive customer satisfaction.

• Responsible for department management including staffing, training, performance management and career development of associates, and developing and monitoring department goals. Develop and monitoring department budget as required.

• Maintain current knowledge of legal regulations, industry trends and best pharmacy practices; make recommendations to improve current programs and processes and to ensure company legal compliance.

• Additional responsibilities may be assigned as needed.

Here’s what you’ll need:

• Bachelor's Degree (Required) in Pharmacy or related field required. Doctorate degree in Pharmacy preferred.

• Two years' experience as a pharmacist

• Pharmacy License (in good standing) required in the state of operation.

• Immunization Certification preferred.

• Strong knowledge of HIPAA Privacy and Security Rules, pharmacy laws, rules, and guidelines.

• Excellent written and verbal communication skills.

• Strong management, organization, attention to detail and problem-solving skills.

• Ability to lead a team and work well with associates of all levels.

• Successfully completes required continuing education hours and maintains Pharmacy License in good standing.

• Working knowledge of perpetual inventory procedures and management.

• Proficient in Word and Excel.

• Bilingual skills helpful based on demographic region.

Physical Requirements:

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

May be required to lift and/or move up to 30 pounds frequently, and up to 50 pounds occasionally. The associate is required to stand and walk for extended periods of time and may bend, stoop, twist and turn frequently. While performing the duties of this position, the employee is subject to a typical retail store environment (varied temperatures) and is exposed to outside weather conditions. The noise level in the work environment is usually low to moderate. Travel requirements vary by assignment.

As part of our People First culture, SpartanNash is proud to offer a robust and competitive Total Rewards benefits package.

SpartanNash is an Equal Opportunity Employer that invests in Associate development, recognizes and celebrates success, fosters two-way communication, and promotes a sense of belonging. We are committed to providing equal employment opportunities to all individuals, including those with disabilities and Veterans.

We are not able to sponsor work visas for this position.

Company: D&W Fresh Market

Job Area: Retail

Job Family: Pharmacy

Job Type: Full time

Req ID: R87850