PHARMACY LEADER - HERMITAGE, TN

Kroger Co.; Nashville (TN); On-site; USD 110,000 - 140,000; Full time

Job summary

Kroger Co. in Nashville seeks an experienced Pharmacist Manager to lead the pharmacy team, ensure compliance with state and federal laws, and drive financial performance of the department. You will oversee budgeting, staff development, customer service excellence, and collaboration with physicians and stakeholders.

The role requires a Pharm.D. or equivalent, 2+ years in retail pharmacy, strong leadership, and a commitment to confidentiality and service quality.

Qualifications

• Pharm.D. or B.S. in Pharmacy from an accredited U.S. school.
• 2+ years related retail pharmacy experience.
• Minimum 21 years of age.
• Ability to preserve confidentiality of information.
• Commitment to providing excellent customer service.
• Ability to read and interpret prescriptions and documents.

Responsibilities

• Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times.
• Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department.
• Direct the pharmacy team to meet budgeted labor, volume, inventory and sales goals.
• Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion.
• Schedule all pharmacy staff members to help control labor costs.
• Maintain all pharmacy records required by state and federal laws and company policies.
• Direct pharmacy to meet budgeted labor, volume, inventory and sales goals.
• Promote, implement, and participate in public health initiatives and disease state management services.
• Travel independently as needed to support business needs.
• Supervise and coach direct reports; complete performance reviews and provide direct feedback.

Skills

Leadership

Customer service

Budget management

Staff training

Regulatory compliance

Inventory management

Problem solving

Communication

Education

Pharm.D. or B.S. in Pharmacy

Job description

Accountable for all aspects of pharmacy practice, within the limits of state and federal laws and corporate policies. Manage and maximize the financial performance of the pharmacy department by monitoring the pharmacy budget, minimizing or altogether avoiding unauthorized overtime, performing necessary pharmacy staff training and development, providing excellence in customer service, managing prescription pricing and generic utilization, controlling pharmacy inventory, and providing/implementing/participating in corporate approved clinical services. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

RESPONSIBILITIES - Perform all functions of a staff pharmacist and act as a role model for the pharmacy team; appropriately handle customer complaints and direct workflow to reduce customer wait times

• Develop, implement, supervise, and promote the sales plan and other sales initiatives as developed by the division pharmacy department
• Perform all the duties required and expected of a registered pharmacist in the state of employment and responsible for following all legal and company requirements
• Direct the pharmacy team to achieve warehouse utilization goals, avoid unnecessary overstock, reduce the number of fill on-arrival prescriptions, and ensure that all staff members are trained, aware of and follow proper ordering and inventory record keeping procedures
• Comply with all corporate mandated controlled substance operating procedures
• Monitor third-party or insurance profitability; handle third-party problems, rejections, and audits in a timely fashion
• Schedule all pharmacy staff members in a manner to help control or avoid unnecessary labor costs
• Maintain all pharmacy records required by state and federal laws and company policies
• Direct pharmacy to meet budgeted labor, volume, inventory and sales goals
• Perform effective detailing visiting local physicians and other community targets
• Promote, implement, and participate in public health initiatives and disease state management services
• Travel independently as needed to support business needs
• Supervise and coach direct reports in the performance of their duties; complete performance reviews and provide direct feedback to direct reports
• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS * Minimum *

Bachelors Degree Pharmacy and/or Doctor of Pharmacy Degree (Pharm.D.) from an accredited U.S. School of Pharmacy

2+ years related retail experience or equivalent combination of education and experience

Minimum 21 years of age

Participation in clinical programs following company sponsored training

Ability and willingness to continue education as necessary

Ability to preserve confidentiality of information

Commitment to providing excellent customer service

Ability to write routine reports and correspondence

Ability to read and interpret prescriptions and documents

Proven leadership skills

License must be in good standing

• Desired *

Relevant Pharmacy Board Certification(s)

Equivalent combination of education and experience in business management