PHARMACY/LEAD TECHNICIAN

Kroger Family of Companies; Salt Lake City (UT); On-site; USD 38,000 - 54,000; Full time

Job summary

Kroger Family of Companies in Salt Lake City, UT is seeking a Pharmacy Senior Certified Technician to support pharmacists and patient care. You will perform reception, data entry, adjudication, dispensing, and clinic support while maintaining HIPAA compliance and safety standards.

The role requires state registration or licensure, 1+ year pharmacy tech experience, and a strong customer-service focus. You will train new teammates, assist with scheduling, and help manage pharmacy operations.

Qualifications

• HIPAA regulations must be understood and followed.
• Must be able to perform all essential job functions and tasks of a Pharmacy Senior Certified Technician.
• Maintain current state registration, certification, or license as required by state.
• Assist pharmacist in all responsibilities except those requiring professional judgement.
• Provide stellar customer experience while accurately and efficiently completing steps of reception, data entry, adjudication, and product dispensing.
• Train and mentor new hire technician day-to-day training and support for pharmacy associates.
• Encourage and assist new techs through the technician training program.
• Lead by example and delegate to ensure department standards are met.
• Serve as the primary representative for store-wide meetings/huddles.
• Help create and manage scheduling and station rotation for hourly staff.
• Complete the PIC Assistant process walk.
• Oversee inventory management including orders, returns, and physical inventory prep.
• Act as pharmacy safety SME and coach for accuracy as appropriate.
• Prepare for offsite B2B clinics to support pharmacist.
• Comply with sanitation and safety regulations and local/state/federal health codes; report unsafe conditions.
• Comply with local, state and federal regulations; report illegal activity.
• Must be able to perform essential job functions with or without accommodation.

Responsibilities

• Understand and adhere to HIPAA regulations.
• Must be willing and able to perform all essential job functions and tasks of a Pharmacy Senior Certified Technician.
• Maintain a current state registration, certification, or license depending on state requirements.
• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement.
• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing.
• Train and mentor new hire technician day-to-day training and support for pharmacy associates.
• Encourage, monitor and assist new techs through the technician training program.
• Ensure execution of department standards by leading by example and delegating as necessary.
• Serve as the primary representative for store-wide meetings/huddles.
• Help create and manage scheduling and station rotation for the hourly staff per labor forecasts.
• Complete the PIC Assistant process walk.
• Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation.
• Act as pharmacy safety subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate.
• Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist.
• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management.
• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud.
• Must be able to perform the essential job functions of this position with or without reasonable accommodation.

Skills

HIPAA compliance

Pharmacy duties

State license

Assist pharmacist

Customer service

Mentoring

Staff scheduling

Inventory control

Safety compliance

Clinic support

Sanitation standards

Regulatory compliance

Perform essential functions

Education

High School Diploma or GED

Pharmacy Technician Certification

1+ year Pharmacy Tech experience

Job description

Provide and train others to provide exceptional customer service to help people live healthier lives by treating our customers/employees in a fair and ethical manner, providing a safe, clean, inclusive environment, being a responsible member of the community, providing the right products, services, and care at the right time with fair and accurate pricing. Provide direct patient intervention by providing health and wellness services and experiences relevant to the patient as allowable by and consistent with state and federal laws. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. RESPONSIBILITIES - Support company health and wellness initiatives

• Understand and adhere to Health Insurance Portability and Accountability Act (HIPAA) regulations

• Must be willing and able to adequately perform all essential job functions and tasks of a Pharmacy Senior Certified Technician

• Maintain a current state registration, certification, or license depending on state requirements

• Assist pharmacist in all responsibilities except those that require a pharmacist's professional judgement

• Provide a stellar customer experience while accurately and efficiently completing all steps of reception, data entry, adjudication, and product dispensing

• Train and mentor new hire technician day-to-day training and support for pharmacy associates

• Encourage, monitor and assist new techs through the technician training program

• Ensure execution of department standards by leading by example and delegating as necessary

• Serve as the primary representative for store-wide meetings/huddles

• Help create and manage scheduling and station rotation for the hourly staff per labor forecasts

• Complete the PIC Assistant process walk

• Oversee inventory management including, but not limited to, reconciling orders, returns process, physical inventory preparation

• Act as pharmacy safety subject matter expert being able to recognize areas of opportunity and coach to correctness as appropriate

• Prepare for offsite Business to Business clinics (biometric screenings, vaccinations) to support pharmacist

• Comply with and reinforce all sanitation and safety regulations/guidelines/procedures and programs according to company, local, state, and federal health code regulations; identify unsafe conditions and notify store management

• Comply with local, state and federal regulations; report all illegal activity, including robbery, theft or fraud

• Must be able to perform the essential job functions of this position with or without reasonable accommodation

QUALIFICATIONS Minimum

High School Diploma or GED

1 year or more of Pharmacy Tech experience

Pharmacy Technician Certification

Must be professional, dependable, possess positive attitude, good judgment, and be able to gain the support of others to lead a high performing pharmacy team

Selfmotivated, able to organize, prioritize, plan and meet deadlines

Desired

1 year or more of previous experience in a management or supervisory role