Pharmacy Lead Technician

1215 Pennsylvania CVS Pharmacy, L.L.C.; Pennsylvania; On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Benefits package

Job summary

CVS Health's Retail locations seek a Lead Pharmacy Technician to support pharmacy teams in delivering safe, accurate prescriptions and compassionate service. You will model SOPs, mentor staff, and assist the Pharmacy Manager and Pharmacists to keep operations running smoothly.

Requires 1+ year experience as a Pharmacy Technician, HS diploma or equivalent, and state board compliance. This full-time role includes 40 hours weekly and benefits.

Qualifications

• 1+ years of experience as a Pharmacy Technician
• Must meet state board requirements (age/education/licensure)
• Minimum age 18 if not defined by state rules
• High school diploma or equivalent

Responsibilities

• Work 30 hours or more per week
• Regular, predictable attendance including nights and weekends
• Ensure accurate prescription labeling and patient safety
• Lead by example and coach pharmacy team to uphold SOPs
• Assist Pharmacy Manager and Pharmacists to keep operations running smoothly

Skills

Customer service

Team leadership

Communication

Mathematical reasoning

Problem solving

Attention to detail

Education

High school diploma or equivalent

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Lead Technicians (Lead Technicians) play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise. As a Lead Technician, you will be an example for and support the pharmacy team in delivering operational and service excellence within your store. Lead Technicians use and build upon the skills and responsibilities of the Pharmacy Technician/Inventory Specialist, acting as a role model, mentor, and guide to the pharmacy team while supporting the Pharmacy Manager and all Pharmacist(s). As an individual contributor and participant-leader, Lead Technicians assist in ensuring that pharmacy operations run smoothly; patients’ prescriptions are filled promptly, safely, and accurately; and that the team provides caring service that exceeds patient expectations. Lead Technicians champion and coach consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication with the pharmacy team. Throughout their shifts and in all customer and colleague interactions, they demonstrate genuine care and contribute to a safe and inclusive culture where all people feel valued and empowered.

Required Qualifications:

1+ years of experience as a Pharmacy Technician Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 18 years of age as allowed by state employment laws If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, as defined by the state, or be actively enrolled in high school or high school equivalency program State-level licensure requirements vary by state, click here to learn more.

Essential Functions:

• Ability to work 30 hours or greater per week
• Regular and predictable attendance, including nights and weekends
• Ability to complete required training within designated timeframe

Attention and Focus:

• Ability to concentrate on a task over a period of time
• Ability to pivot quickly from one task to another to meet patient and business needs
• Ability to confirm prescription information and label accuracy, ensuring patient safety

Customer Service and Team Orientation:

• Actively look for ways to help people, and do so in a friendly manner
• Notice and understand patients’ reactions, and respond appropriately

Communication Skills:

• Use and understand verbal and written communication to interact with patients and colleagues
• Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
• Provide clear and actionable direction, coaching and feedback to pharmacy team members

Mathematical Reasoning:

• Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription

Problem Resolution:

• Recognize challenging patient or colleague interactions and choose the best course of action when faced with multiple options

Physical Demands:

• Be mobile and remain upright for extended periods of time
• Lift, scan, and bag items
• Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
• Move fingers repetitively, picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
• Extend hand(s) and arm(s) multiple directions to place, move, or lift items
• Control precision; quickly adjust machines to exact positions
• Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
• Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
• Occasionally lift up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
• Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
• Have the ability to receive detailed information through oral communication

Team Management and Leadership:

• Lead by example and set a positive tone for the team
• Delegate tasks, empower team members, and foster a collaborative work environment
• Motivate and inspire team members to adhere to standards and achieve high performance
• Apply problem‑solving skills to address challenges and find innovative solutions
• Adaptability and accountability to navigate changing circumstances and take ownership
• Coach, reinforce, encourage, and provide feedback to pharmacy team members
• Any additional tasks as directed by Supervisor or Manager

Preferred Qualifications:

• National Certification
• 3-5 years previous experience as a Pharmacy Technician
• Previous experience in a pharmacy, retail, medical, or customer service setting
• Previous experience in the Inventory Specialist role
• Ability to work in the home store, and across the market in other locations, to meet business needs

Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability. CVS Health is an equal opportunity employer. We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague Relations team at [e-mail] Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $28.00 This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 12/16/2026 Qualified applicants with arrest or conviction records will be considered in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.