Pharmacy Intern: Patient Care & Drug Counseling

Kroger Family of Companies; Jackson (TN); On-site; USD 15,000 - 20,000; Full time

Job summary

Kroger Family of Companies is seeking a Pharmacy Intern to support pharmacy operations and ensure patient safety in a high-volume environment. You will counsel customers, process prescriptions, handle third-party insurance, and assist with immunizations under supervision.

Actively enrolled in a US college of pharmacy with a current Pharmacy Intern license is required. The role requires accuracy, integrity, and the ability to work collaboratively with pharmacists and store staff.

Qualifications

• Actively enrolled in a US school of pharmacy.
• Hold a current state issued Pharmacy Intern license.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Gain and maintain knowledge of pharmaceutical products and be able to competently discuss these products with customers and prescribers.
• Provide drug counseling to customers.
• Assist with over the counter medications recommendations.
• Accurately input patient and prescription information into the pharmacy computer system.
• Dispense the correct medication.
• Contact prescribers’ offices for authorization.
• Bag filled prescriptions and deliver to customer accurately.
• Process third party insurance information for customers.
• Contact insurance companies on the behalf of the customers, if necessary
• Facilitate charge purchases for customers.
• Accept and interpret oral and written prescriptions accurately for fill/refill.
• Clean the department.
• Provide immunizations under the supervision of the pharmacist
• Compare and check incoming orders.
• Stock incoming orders properly.
• Return unused medication stock bottles to stock.
• Notify management of customer or employee accidents.
• Notify pharmacist on duty if they are made aware of a prescription incident.
• Report all safety risk, or issues, and illegal activity, including: robbery, theft or fraud.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Skills

Customer service

Communication

Team collaboration

Education

Pharmacy intern license

Actively enrolled in US school of pharmacy

Job description

Kroger Family of Companies is seeking a Pharmacy Intern to support pharmacy operations and ensure patient safety in a high-volume environment. You will counsel customers, process prescriptions, handle third-party insurance, and assist with immunizations under supervision.

Actively enrolled in a US college of pharmacy with a current Pharmacy Intern license is required. The role requires accuracy, integrity, and the ability to work collaboratively with pharmacists and store staff.