Pharmacy Intern: Patient Care, Counseling & Growth

GOTAFE; Madison (WI); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Paid time off

Tuition reimbursement

Employee discounts

Job summary

GOTAFE in Madison, WI is seeking a Pharmacy Intern to assist pharmacists with dispensing medications, provide drug counseling, and answer customer questions about products within the department and store.

You will help maintain a safe, clean environment, support department goals, immunizations under supervision, and uphold our core values of respect, integrity, and safety while delivering excellent customer service.

Qualifications

• Actively enrolled in a US school of pharmacy.
• Hold a current state-issued Pharmacy Intern license.

Responsibilities

• Create an outstanding customer experience through exceptional service.
• Establish and maintain a safe and clean environment that encourages customers to return.
• Assist the department manager in reaching sales and profit goals and monitor quality assurance standards.
• Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.
• Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.
• Promote trust and respect among associates.
• Create a welcoming environment by answering questions about products sold within the department and store.
• Gain and maintain knowledge of pharmaceutical products and competently discuss them with customers and prescribers.
• Provide drug counseling and assist with over-the-counter medication recommendations.
• Accurately input patient and prescription information into the pharmacy computer system and dispense correct medication.
• Contact prescribers’ offices for authorization and process third-party insurance information.
• Bag filled prescriptions and deliver them accurately to customers.
• Contact insurance companies on behalf of customers if necessary and facilitate charge purchases.
• Accept and interpret oral and written prescriptions accurately for fill or refill.
• Provide immunizations under pharmacist supervision.
• Clean the department and manage inventory by comparing, checking, stocking incoming orders, and returning unused medication stock bottles.
• Notify management of customer or employee accidents and report prescription incidents to the pharmacist on duty.
• Report all safety risks, illegal activity, including robbery, theft, or fraud.
• Work cooperatively in a high-paced and sometimes stressful environment.
• Manage conflict reasonably and nonconfrontationally.
• Act with honesty and integrity regarding customer and business information.
• Follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support through direct interaction with minors, individuals with special needs, and older adults.
• Perform essential functions of the position with or without reasonable accommodation.

Education

Active enrollment in a US pharmacy school

State-issued Pharmacy Intern license

Job description

GOTAFE in Madison, WI is seeking a Pharmacy Intern to assist pharmacists with dispensing medications, provide drug counseling, and answer customer questions about products within the department and store.

You will help maintain a safe, clean environment, support department goals, immunizations under supervision, and uphold our core values of respect, integrity, and safety while delivering excellent customer service.